Shannon Woolsey
Dallas,TX
Summary
Results-driven implementor with proven expertise in coordinating multiple concurrent projects while effectively managing competing demands. Demonstrates exceptional analytical problem-solving abilities and sound decision-making skills in high-pressure environments. Recognized for strong communication and customer service capabilities that enhance stakeholder relationships.
Overview
12
12
years of professional experience
Work History
Team Administrator
Epic Collective Sales Agency
08.2024 - Current
- Provide administrative support to the sales team, ensuring smooth daily operations
- Manage team calendars, coordinate meetings, and handle correspondence
- Prepare reports, presentations, and maintain sales records
- Organize team events, training sessions, and conferences
- Maintain databases and update CRM systems with accurate client and sales information
- Serve as a liaison between internal departments for seamless communication
- Support onboarding and training of new team members
Implementation Coordinator
Airstrip Technologies
08.2022 - Current
- Execution of product testing which includes the ability to clearly document and communicate any identified testing issues to the project team
- Participates and supports the project team with a speedy resolution of the identified issues
- Collaboration with hospital's point of contact to successfully plan training and go-live events including communication, advertisement, management of physician and/or nursing engagement, and translation of details into a documented plan
- Creation and completion of assigned documents for projects (e.g., customer training and support plan documentation, product qualification documentation, product acceptance documentation, internal support and analytics handoff documentation, notifications to internal AirStrip teams of clinical releases, post go live reports, etc.)
- Customer with end user and device registration activities
Personal Trainer
F45 Training
Fort Worth, TX
05.2024 - 02.2025
- Explained and taught proper use of weights, exercise bands and other fitness equipment.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Invited individuals of all ages and fitness levels to participate in classes.
- Set up equipment and weights for use by class participants.
- Observed participants during classes, watching for issues and incorrect techniques.
Salesperson
Profitness Gym
12.2021 - 03.2023
- Sell memberships and fitness products, addressing customer needs
- Maintain daily communication with customers in person and over the phone to assist with inquiries
Personal Trainer
F45 Training
Lubbock, TN
12.2020 - 01.2022
- Instruct clients on proper technique and equipment use
- Communicated with customers to promote memberships.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Help clients improve endurance, strength, flexibility, and balance
- Explained and taught proper use of weights, exercise bands and other fitness equipment.
Cheer coach
Corsicana Tumbling Athletics
08.2018 - 03.2020
- Worked closely with athletes and parents, building strong relationships
- Taught cheerleading techniques to children ages 3-6
- Provided cheerleading education and skill development to young athletes
Salesperson
Malibu Tan
10.2016 - 08.2018
- Engaged with customers, offering tailored product recommendations
- Assisted customers with check-ins and worked collaboratively with team members
NCA Staff
Nationals Cheerleading Association
06.2016 - 08.2016
- Traveled across the U.S
- Coaching cheerleading camps for high school and college teams
- Assisted with scheduling and managing camp logistics
- Demonstrated in-depth knowledge of cheerleading rules and received an award for high performance
Cheerleading Coach in Europe
Cheer Athletics Inc.
06.2014 - 08.2014
- Company Overview: United Kingdom
- Traveled around Europe coaching cheerleading techniques adopted from the U.S
- Worked with athletes of varying ages (4-25) from diverse cultural backgrounds
- Collaborated with other coaches to deliver effective training sessions
- United Kingdom
Gymnastics Coach
Westwood Gymnastics
05.2013 - 08.2014
- Company Overview: Katy, Texas
- Communicated with parents about children's progress and behavior
- Taught gymnastics to all age groups, maintaining a safe and supportive environment
- Became a role model for children, encouraging their growth and learning
- Katy, Texas
Education
Bachelor of Science - Kinesiology, Human Sciences
Texas Tech University
Lubbock, TX05.2022
Associate of Science -
Navarro College
Corsicana, TX05.2020
High School -
Cinco Ranch High School
Katy, TX06.2016
Skills
- CPR certified
- Personable and approachable
- Proficient in the Microsoft Office Suite
- Proficient in Salesforce
- Proficient in Smartsheet
- Scheduling expertise
- Document management
- Meeting facilitation
- Office management
- Documentation and reporting
- Program management
- New hire onboarding
- Project coordination
- Leadership
Personal Information
Age: 27
References
References available upon request.
Timeline
Team Administrator
Epic Collective Sales Agency
08.2024 - Current
Personal Trainer
F45 Training
05.2024 - 02.2025
Implementation Coordinator
Airstrip Technologies
08.2022 - Current
Salesperson
Profitness Gym
12.2021 - 03.2023
Personal Trainer
F45 Training
12.2020 - 01.2022
Cheer coach
Corsicana Tumbling Athletics
08.2018 - 03.2020
Salesperson
Malibu Tan
10.2016 - 08.2018
NCA Staff
Nationals Cheerleading Association
06.2016 - 08.2016
Cheerleading Coach in Europe
Cheer Athletics Inc.
06.2014 - 08.2014
Gymnastics Coach
Westwood Gymnastics
05.2013 - 08.2014
Bachelor of Science - Kinesiology, Human Sciences
Texas Tech University
Associate of Science -
Navarro College
High School -
Cinco Ranch High School
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