Summary
Overview
Work History
Education
Skills
Certification
Experience
Timeline
Generic

Shannon Yocum

Saint Paul,MN

Summary

Experienced and versatile in Leadership Development, Learning and Development, Executive and Leadership Coaching, and Facilitation. Talented at designing, developing, and delivering impactful leadership development initiatives. Built holistic, engaging leadership development programs for CEO's and senior leaders which includes methodology, instructional design, coaching guides, and materials aimed at enhancing employee performance. Certified Insights Discovery and Emotional Intelligence facilitator. Proven ability to conduct needs assessments and tailor solutions to meet organizational and employee goals, resulting in measurable improvements in performance. Provided executive coaching to C-suite, senior, and emerging leaders in meeting their individual development plans and goals. Leadership coaching experience in change management. Strong verbal and written communication skills, with a talent for connecting with people, building relationships, and collaborating with diverse teams. Demonstrated success in managing multiple projects and delivering results independently. Critical thinker, problem solver, deep listener, excellent interpersonal communication skills. Recognized for being experienced, compassionate, approachable, collaborative, adaptable, dedicated, driven, and a high-performing leader.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Partner and Coaching Director

Arctos360
08.2021 - Current

As a partner, collaborate in all aspects of leading the business, including strategy, business development, marketing, content development and delivery, talent management, coaching, and consulting

  • Lead and manage numerous aspects of Arctos360 including coach recruitment and training, client relationships, and identifying and implementing business growth strategies
  • Build holistic, engaging leadership development programs for CEO's and senior leaders which includes methodology, instructional design, coaching guides, and coaching materials for leaders which results in measurable, positive outcomes
  • Provide one-on-one coaching to executives, senior, and emerging leaders focused on whole leader growth to enhance leadership capabilities, performance, and work-life integration
  • Develop Whole Leader Growth and Development Plans which includes addressing obstacles, goal setting, and action steps that facilitates meaningful growth and change
  • Strategic partnership with CEO Roundtable of MN to deliver leadership development coaching and facilitation to CEO's and senior leaders
  • Partner with organizations to align leadership values and goals with organizational strategies
  • Conduct 360 reviews to provide feedback for leaders to grow in skills and capabilities
  • Proficient in utilizing leadership and personality assessment tools, including Insights Discovery and EQ-i, to help leaders gain a deeper understanding of their leadership style, strengths, and areas for development
  • Design, develop, and deliver engaging leadership development experiences and workshops customized for organizations that foster cohesion, collaboration, communication, emotional intelligence, and goal alignment
  • Accountable for leading numerous aspects of Arctos360 including coach recruitment and training, client relationships, and identifying and implementing business growth strategies

Clinical Gladiator

AirCare Health
11.2020 - 08.2021
  • Collaborated and partnered with the clinical care team of physicians, nurses, specialty health-care providers, to identify ways to best support patients who had been catastrophically injured
  • Collaborated with multidisciplinary healthcare teams to develop and present detailed client cases, facilitating successful insurance coverage approvals through coordinated efforts
  • Maintained accurate and confidential client records in an Electronic Health Record (EHR) system, regularly updating session notes, progress metrics, and action plans to support personalized coaching strategies and effective follow-up
  • Managed and provided holistic coaching and behavioral health support to a diverse client base of approximately 55 patients
  • Cultivated relationships with patients to create self-awareness of mental and emotional wellbeing by fostering self-discovery, responsibility, and self-efficacy
  • Assessed patient priorities, assisted with goal setting, and offered additional resources to support patient recovery and healing while supporting patients in processing grief associated with significant health losses and life transitions
  • Coached and counseled a large caseload of patients on lifestyle adjustments, mental, emotional, and spiritual wellbeing, stress management, and helped them discover healthy coping strategies
  • Guided patients in identifying obstacles and barriers and supported them in establishing small, manageable goals to enhance their recovery journey
  • Designed, developed, and delivered wellbeing workshops to organizational partner on social determinants of health

Health and Wellness Coach & Facilitator

M Health Fairview
01.2019 - 10.2020
    • Provided 1:1 holistic coaching to leaders and employees using evidence-based approaches to develop wellbeing goals and action plans geared towards behavior change
    • Maintained accurate and confidential client records in an Electronic Health Record (EHR) system, regularly updating session notes, progress metrics, and action plans to support personalized coaching strategies and effective follow-up
    • Cultivated relationships with patients to create self-awareness of mental and emotional wellbeing by fostering self-discovery, responsibility, and self-efficacy
    • Assessed patient priorities, assisted with goal setting, and offered additional resources to support employee development
    • Designed, developed and facilitated mind-body and stress management groups for employees and community members at one of the largest health care systems in Minnesota
    • Delivered health and wellness workshops and CEU presentations on topics such as resilience, mind/body skills, and stress management
    • Collaborated with Functional Medicine physician and dietician in providing holistic health coaching to clients
    • Adapted coaching approaches for diverse populations, ensuring a culturally sensitive and inclusive practice.
    • Continuously expanded knowledge in the field of health and wellness through professional development courses, certifications, and conferences.

Founder

Kaleidoscope Health And Wellness Coaching
01.2017 - 10.2020
  • Led, directed and managed all aspects of business which included coaching, marketing, sales, relationship management, and program design and delivery
  • Collaborated with leaders and decision makers in understanding needs of organizations
  • Designed, developed and facilitated workshops and programs for organizations on whole person wellbeing topics such as stress management, optimizing performance, and building resilience
  • Provided holistic coaching services to individual clients focusing on stress management, performance, mental and emotional wellbeing, communication, and work-life integration
  • Assisted individuals and groups as they gained self-awareness to create action steps for various dimensions of health

Education

Master of Arts - Integrative Health And Wellness Coaching

University of Minnesota - Twin Cities
Minneapolis, MN
12.2018

Bachelor of Arts - Social Work

University of St. Thomas
Saint Paul, MN
05.1996

Skills

  • Leadership Development & Coaching
  • Learning and Development
  • Project Management
  • Talent Management
  • Program Development
  • Facilitation
  • Organization Development
  • Instructional Design
  • Human Behavior Change
  • Planning and Analysis
  • Active Listening
  • Collaboration and Teamwork
  • Creative and Critical Thinking
  • Excellent Communication
  • Building Trust and Relationships
  • Adaptability and Flexibility

Certification

  • Insights Discovery Practitioner
  • Emotional Intelligence Facilitator
  • National Board-Certified Wellness Coach
  • Certified Trauma Specialist

Experience

Leadership and Learning Development

  • Led, developed methodology, and facilitated learning sessions to enhance holistic leadership skills including professional competencies, soft skills, communication, emotional intelligence, resilience, and leadership capacity
  • Instructional design experience creating engaging content and materials using customized tools and instructional guides
  • Conducted training and coaching sessions in-person and virtually
  • Created leadership development content, programs, and tools which include Whole Leader Development, Resilient Leadership, Whole Leader Coaching, Preventing Burnout, Difficult Conversations, Values Alignment, Emotional Intelligence, Insights Discovery, and more
  • Facilitated numerous leadership development training sessions and retreats to CEOs, senior leadership teams, high performing leaders, and emerging leaders aimed at improving performance and team dynamics
  • Supported talent management strategies by assessing leadership skills and developing personalized development plans, career growth and progression
  • Implemented evaluation methods and measured training effectiveness and impact
  • Remained current with industry trends, evidence-based and best practices in leadership development and adult learning theory


Leadership Coaching and Learning & Development

  • Provided leadership/executive coaching to C-suite, senior leaders, and emerging leaders utilizing a holistic approach
  • Utilized various coaching frameworks to support behavior change
  • Supported C-suite leaders with customized coaching approaches to meet individual client needs
  • Developed engaging coaching materials to support leaders growth and development
  • Coached executives and senior leaders through organizational change by focusing on resilience, adaptability, growth mindset, conflict management and collaboration skills
  • Promoted mental and emotional wellbeing for teams and individuals
  • Helped leaders set SMART goals and establish accountability
  • Collaborated with multi-disciplinary teams to support client outcomes and goals
  • Managed a range of projects to ensure outcomes match objectives


Organization Development

  • Partnered with leaders to understand scope of leadership development and talent management needs within organizations
  • Achieved success in designing, developing, and delivering customized leadership development initiatives to corporate clients, including C-suite and senior leaders, across industries with high levels of customer satisfaction
  • Recruited, onboarded, and trained a team of high performing coaches to deliver coaching services to senior leaders at various organizations to enhance leadership performance
  • Supported culture change initiatives
  • Aligned leadership values and goals with organizational strategies

Timeline

Partner and Coaching Director

Arctos360
08.2021 - Current

Clinical Gladiator

AirCare Health
11.2020 - 08.2021

Health and Wellness Coach & Facilitator

M Health Fairview
01.2019 - 10.2020

Founder

Kaleidoscope Health And Wellness Coaching
01.2017 - 10.2020

Master of Arts - Integrative Health And Wellness Coaching

University of Minnesota - Twin Cities

Bachelor of Arts - Social Work

University of St. Thomas
Shannon Yocum