Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Zimmerman

Tacoma,WA

Summary

Assistant Manager at Big Lots, adept in retail operations and team leadership, enhanced store performance through careful money handling and customer service. Spearheaded successful store remodels, significantly fostering staff relationships and operational efficiency.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Big Lots
10.2015 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supported store operations by assisting with unloading trucks, inventory counts, stocking shelves, and creating visually appealing product arrangements.
  • Provides leadership and direction to all associates to ensure store standards are met.
  • Assisted in multiple store set ups, tear downs and remodels in various Big Lots.

Education

High School Diploma -

Wilson High School
Tacoma, WA
06-2014

Skills

  • Retail Operations
  • Customer Service
  • Team Leadership
  • Money Handling
  • Freight Processing
  • Hard working, Prompt and Organized
  • Training

Timeline

Assistant Manager

Big Lots
10.2015 - Current

High School Diploma -

Wilson High School
Shannon Zimmerman