David Vargas Jr.
West Haven,CT
Summary
Accomplished leader with a focus on achieving results in dynamic and complex settings. Expertise in project management and administrative support, complemented by strong interpersonal and communication skills. Proven ability to implement operational systems that enhance performance and exceed industry standards. Detail-oriented approach ensures high-quality outcomes and fosters trust among team members.
Overview
11
11
years of professional experience
Work History
Intake Case Manager
Center For Transitional Living
Farmington, Connecticut
12.2021 - Current
- Educated clients about available programs and resources for their needs.
- Assessed client needs and developed tailored service plans for effective support.
- Collaborated with other professionals to coordinate care for clients with complex needs.
- Developed positive working relationships with families and caregivers to support long-term success of clients.
- Maintained accurate records of client contacts, interventions, and outcomes in accordance with agency policies.
- Coordinated interdisciplinary team meetings to review cases and develop treatment plans.
- Ensured compliance with state regulations related to intake assessment processes.
- Monitored progress of assigned tasks, identified issues that caused delays, and worked with appropriate personnel to resolve them.
Case Manager Coordinator
Southwestern Connecticut Agency On Aging
Bridgeport, Connecticut
03.2019 - 12.2021
- Coordinated client assessments and developed personalized care plans.
- Reviewed casework documentation for accuracy, clarity, detail and objectivity relevant to caseload.
- Assisted with the coordination of care between providers, families, and other community resources.
- Handled difficult case situations with tact and professionalism to maintain positive working relationships.
- Organized community resources and referrals for clients' needs.
- Facilitated communication between clients, families, and service providers.
Support Employment Counselor
United Counseling Services
Bennington, Vermont
10.2018 - 03.2019
- Developed tailored job search strategies for diverse client populations.
- Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
- Facilitated group sessions focused on overcoming barriers to successful employment such as communication skills, problem solving skills and conflict resolution techniques.
- Provided individualized counseling approaches based on socioeconomic status and cultural background.
State of Connecticut Navigator
Danbury Hospital
Danbury, Connecticut
03.2018 - 10.2018
- Provided information and guidance to clients on how to access services and resources.
- Actively listened to clients in order to identify their needs and provide effective solutions.
- Served as a liaison between hospital administration and the public.
- Coordinated communications between medical staff, hospital administration, and other departments.
- Assisted in communication between departments, facilitating smooth information flow.
- Handled incoming calls, directing inquiries to appropriate personnel promptly.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Program Manager
Marrakech Inc
Woodbridge, CT
06.2014 - 03.2018
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Advised teams on how best to utilize available resources for optimal success.
- Defined roles and responsibilities of different teams involved in ongoing programs.
- Monitored client behavior and reported changes to the care team promptly.
- Facilitated social and recreational activities to promote client engagement.
- Educated families on disability resources and support services available.
- Developed strategies to help individuals cope with their disability.
Education
Master of Science - Sociology
Southern Connecticut State University
New Haven, CT05-2014
Bachelor of Science - Sociology
Eastern Connecticut State University
Willimantic, CT05-2012
Skills
- Customer relationship management
- Problem solving
- Scheduling coordination
- Resource management
- Compliance assurance
- Case documentation
- MS Office proficiency
- Record management
- Conflict resolution
- Program management
Accomplishments
- Greater New Haven Chamber of Commerce: Forward Leadership Program
- Project Morry: Alumni Board Member 2016 - Present
Timeline
Intake Case Manager
Center For Transitional Living
12.2021 - Current
Case Manager Coordinator
Southwestern Connecticut Agency On Aging
03.2019 - 12.2021
Support Employment Counselor
United Counseling Services
10.2018 - 03.2019
State of Connecticut Navigator
Danbury Hospital
03.2018 - 10.2018
Program Manager
Marrakech Inc
06.2014 - 03.2018
Master of Science - Sociology
Southern Connecticut State University
Bachelor of Science - Sociology
Eastern Connecticut State University
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