Shannon Le Doux

Provided excellent customer service to ensure satisfaction. Responded efficiently to guest inquiries and complaints in a professional manner. Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment. Communicated effectively with kitchen staff regarding customer allergies or special requests. Upheld high standards of sanitation in accordance with health department regulations.

Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures. Completed regular bar inventories and daily requisition sheets. Upsold customers from shelf to premium brands to help boost sales. Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.

Mixed drinks according to recipes and taste preferences of customers. Assessed customer needs, answered questions, and made recommendations for alcoholic beverages. Created unique specialty cocktails upon request utilizing various liquors and mixers. Provided assistance to other bartenders during peak hours or special events. Measured and mixed house ingredients to prepare both custom and menu drink orders.

Poured drinks using standard pour according to specifications. Processed orders on a Clover POS system. Refused service to intoxicated guests. Carefully followed safety and sanitation policies handling food and beverages. Maintained full knowledge of beverage lists and promotions. Waited on multiple customers at the bar and throughout the bar area. Push drinks out quickly and efficiently. Close bar and help bar backs to clean and restock of the bar.