Shannon D. Curtis Jr.
South Holland,IL
Summary
Ambitious college student whom excels in leadership and high stress situations. Known to be very reliable, detail oriented worker who is relentless at problem solving to complete an task in the most efficient way. Dedicated in mastering every duty assigned.
Overview
3
3
years of professional experience
Work History
Sales Associate
Footlocker/Kids Footlocker Retail
04.2023 - Current
- Engaged with customers to build loyalty and retention.
- Maintain calm demeanor while professionally managing issues in busy and high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Guest Services
Safety Service Systems Inc.
11.2021 - 09.2022
- Guarantee customer satisfaction with extensive communication skills and interact with different audiences at events such as concerts, sporting events, etc .
- Proficiently navigate various task such validating event access, ushering, securing and controlled crowd flow.
- Collaborated with team members to ensure seamless coordination of guest services across departments.
- Analyzation of multiple guest at once to access needs.
Education
Bachelor of Science - Accounting
University of Illinois At Chicago
Chicago, IL05-2027
Associate of Arts - Accounting
South Suburban College of Cook County
South Holland, IL05-2025
High School Diploma -
Thornwood High School
South Holland05-2023
Skills
- Attention to detail
- Time management
- Team collaboration and communication
- Innovative problem-solving skills
Timeline
Sales Associate
Footlocker/Kids Footlocker Retail
04.2023 - Current
Guest Services
Safety Service Systems Inc.
11.2021 - 09.2022
Bachelor of Science - Accounting
University of Illinois At Chicago
Associate of Arts - Accounting
South Suburban College of Cook County
High School Diploma -
Thornwood High School
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