Shannondor Wiggins
Greenville,NC
Summary
Biomedical Technician experienced in equipment maintenance, calibration, and technical support. Improved equipment functionality and reliability through effective troubleshooting and adherence to regulatory standards. Focused on enhancing patient care and supporting medical staff through strong project management and collaboration.
Overview
15
15
years of professional experience
Work History
Biomedical Technician II
ECU Health
Greenville
05.2025 - Current
- Diagnosed and repaired medical equipment to ensure optimal performance.
- Conducted routine maintenance on devices to uphold safety standards.
- Collaborated with healthcare teams to assess equipment needs and functionality.
- Assisted in implementing preventive maintenance programs for critical devices.
- Trained junior technicians on proper repair techniques and equipment handling.
- Documented service reports and maintained accurate records of repairs performed.
Biomedical Technician
Davita
Robersonville, NC
01.2019 - 05.2025
- Install, test, calibrate, and repair biomedical equipment to ensure reliability and accuracy in patient diagnostics and treatments, while adhering to safety protocols.
- Documented service and repair activities, ensuring accurate record-keeping for monthly management reports.
- Conducted water quality analysis by collecting samples and testing alkalinity, hardness, and residuals; maintained water treatment systems to meet quality standards.
Wiring/Gas-Tank Installation/Assembler
Grady, White Boats Inc
Greenville, NC
10.2013 - 12.2018
- Analyzed assembly instructions, blueprints, and parts lists to ensure readiness of parts, tools, and materials for seamless assembly.
- Positioned components accurately by interpreting templates and measurements, using tools like tape measures and protractors for precise assembly.
- Achieved recognition as a 'Certified Craftsman,' reflecting high-level skill and quality workmanship in assembly practices.
- Conducted test cycles and quality audits while operating machinery such as drill presses, punch presses, and riveting machines to maintain high product standards.
Internet Tech Support
Convergys
Greenville, NC
06.2011 - 10.2013
- Troubleshot and resolved technical issues, ensuring reliable internet connectivity and functionality of email clients to enhance customer satisfaction.
- Gathered information from various resources to facilitate effective problem-solving and improve customer support.
- Maintained up-to-date knowledge of system changes and updates to provide accurate assistance and streamline call resolution.
Education
North Carolina A&T State University
Greensboro, NCSkills
- Diagnostic testing
- Preventive maintenance
- Equipment maintenance
- Calibration procedures
- Water quality analysis
- Service documentation
- Analytical troubleshooting
- Electronic digital circuitry
- Computer networks
- Technical training
- Professionalism
Timeline
Biomedical Technician II
ECU Health
05.2025 - Current
Biomedical Technician
Davita
01.2019 - 05.2025
Wiring/Gas-Tank Installation/Assembler
Grady, White Boats Inc
10.2013 - 12.2018
Internet Tech Support
Convergys
06.2011 - 10.2013
North Carolina A&T State University