Shannon Erin Massey

An Experienced and Hard Working , Results Oriented, " Retail Display Designer " responsible from out of the box to in store displays configurations and total .

Payroll schedulinm

• Boosted customer satisfaction by implementing innovative bar management strategies.
• Enhanced team productivity through effective scheduling and task delegation.
• Streamlined inventory management for optimal stock levels and reduced waste.
• Increased revenue with creative marketing initiatives and promotional events.

• Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
• Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
• Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
• Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
• Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
• Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
• Streamlined bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.