Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Hall Johnson

Scottsboro,Alabama

Summary

Accomplished educator and legal professional with a proven track record in classroom management and student engagement, as demonstrated at Scottsboro Board of Education. Expert in curriculum knowledge and positive reinforcement, enhancing academic growth and emotional well-being. Skilled in multitasking and organization, consistently delivering exceptional results and fostering positive learning environments.

Overview

31
31
years of professional experience

Work History

Substitute Teacher, K-12

Scottsboro Board Of Education
11.2019 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Substitute Teacher

Jackson County Board Of Education
11.2019 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.

Paralegal

Tommy Armstrong, Esq.
10.2016 - 07.2018
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Prepared legal briefs, motions, and pleadings.
  • Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
  • Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
  • Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
  • Conducted detailed client intakes and entered information into company database.
  • Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
  • Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
  • Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
  • Contributed to successful case outcomes through diligent fact investigation and witness interviews.
  • Analyzed evidence gathering and presentation, client counseling and jury selection methods processes for civil litigation.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Revised and finalized letters, briefs, and memos.

Legal Secretary

Patricia S. Lackey, Esq.
03.2002 - 07.2014
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Answered and directed calls using multi-line switchboard.
  • Received and placed telephone calls to clients and prospective clients.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Screened telephone calls and forwarded to appropriate departments.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Filed documents with courts on behalf of attorney.
  • Reduced errors in legal documents by implementing thorough proofreading processes.
  • Created, indexed, and maintained client binders.
  • Scheduled all appointments, appearances and briefings.
  • Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
  • Supported attorneys during trials by efficiently coordinating exhibits, witness interviews, and other essential tasks.
  • Trained new staff members on office procedures and best practices, promoting a cohesive team dynamic within the firm.
  • Collaborated with attorneys to prepare comprehensive trial materials, assisting in successful case outcomes.
  • Improved client satisfaction by providing timely and accurate legal document preparation.
  • Ensured compliance with court rules by staying up-to-date on changing regulations related to filings and other requirements.
  • Contributed to positive client experiences by offering attentive support during consultations with attorneys.
  • Created and printed legal documents for attorneys to review.
  • Completed data entry of legal documents into electronic filing systems.
  • Prepared and processed invoices for attorney billing.
  • Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.

Legal Secretary

C. Wade Johnson, Esq.
06.1997 - 10.2002
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Answered and directed calls using multi-line switchboard.
  • Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
  • Received and placed telephone calls to clients and prospective clients.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Filed documents with courts on behalf of attorney.
  • Reduced errors in legal documents by implementing thorough proofreading processes.
  • Created, indexed, and maintained client binders.
  • Scheduled all appointments, appearances and briefings.
  • Developed and maintained filing and retrieval systems.
  • Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
  • Supported attorneys during trials by efficiently coordinating exhibits, witness interviews, and other essential tasks.
  • Diligently edited legal correspondence for grammar and spelling.
  • Collaborated with attorneys to prepare comprehensive trial materials, assisting in successful case outcomes.
  • Trained new staff members on office procedures and best practices, promoting a cohesive team dynamic within the firm.
  • Improved client satisfaction by providing timely and accurate legal document preparation.
  • Contributed to positive client experiences by offering attentive support during consultations with attorneys.
  • Streamlined office procedures for increased efficiency in handling legal matters.
  • Ensured compliance with court rules by staying up-to-date on changing regulations related to filings and other requirements.
  • Created and printed legal documents for attorneys to review.
  • Completed data entry of legal documents into electronic filing systems.
  • Prepared and processed invoices for attorney billing.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
  • Developed and maintained positive relationships with clients and colleagues.
  • Assisted with preparation of trial materials and documents.
  • Produced and filed various legal documents and electronically preserved updated case record system.
  • Composed contracts, pleadings and motions in accordance with established guidelines.
  • Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
  • Conducted research on legal cases and prepared summaries for attorneys.

Customer Service

Andover Toggs
06.1993 - 04.1996
  • Enhanced member retention through personalized engagement and excellent customer service.
  • Improved store reputation by consistently offering exceptional customer service experiences.
  • Increased patient referrals with exceptional customer service and informative consultations.
  • Delivered exceptional customer service by addressing inquiries promptly and professionally.
  • Delivered superior customer service by addressing passenger inquiries promptly and courteously.
  • Provided exceptional customer service by addressing inquiries quickly and professionally.
  • Promoted quality customer service by executing follow up procedures.
  • Maintained punctual delivery times for consistent customer service experience.
  • Provided exceptional customer service, resulting in increased client retention rates.
  • Enhanced customer service by addressing inquiries and resolving issues promptly.
  • Provided excellent customer service, addressing client concerns promptly and efficiently.
  • Provided excellent customer service, resulting in increased repeat business.
  • Maintained excellent customer service and positive attitude.
  • Generated reports for customer service issues and repair records.
  • Modeled best practices for sales and customer service.
  • Generated reports and tracked customer service metrics on daily basis.

Education

Bachelor of Science - Elementary Educatuion

Athens State University
Athens, AL
04.2024

Associate of Science - Education

Northeast Alabama Community College
Rainsville, AL
12.2019

High School Diploma -

Scottsboro High School
Scottsboro, AL
06.1989

Skills

  • Student Engagement
  • Positive Reinforcement
  • Multi-Subject Instruction
  • Curriculum knowledge
  • Language Acquisition
  • Classroom Management
  • Classroom Organization
  • Differentiated Instruction
  • Elementary Education
  • Multitasking and Organization
  • Creative Thinking

Timeline

Substitute Teacher, K-12

Scottsboro Board Of Education
11.2019 - Current

Substitute Teacher

Jackson County Board Of Education
11.2019 - Current

Paralegal

Tommy Armstrong, Esq.
10.2016 - 07.2018

Legal Secretary

Patricia S. Lackey, Esq.
03.2002 - 07.2014

Legal Secretary

C. Wade Johnson, Esq.
06.1997 - 10.2002

Customer Service

Andover Toggs
06.1993 - 04.1996

Bachelor of Science - Elementary Educatuion

Athens State University

Associate of Science - Education

Northeast Alabama Community College

High School Diploma -

Scottsboro High School

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Shannon Hall Johnson