Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Shannonhouse

Wilmington,DE

Summary

Results-oriented worker driven to exceed expectations in all areas. Talent for taking on new challenges and inspiring team members to go above and beyond.

Overview

29
29
years of professional experience

Work History

Barber/Shop Manager

Suite 410 Barber Salon
06.2005 - Current
  • Managed daily operations for a smooth barbershop experience and enhanced client retention.
  • Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
  • Recruited skilled barbers to expand the range of services offered at the shop, attracting diverse clientele groups.
  • Implemented marketing strategies to promote the barbershop''s services and increase foot traffic.
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Fraud Operations Specialist

HSBC Bank
01.1998 - 05.2005
  • Improved operational efficiency by streamlining fraud investigation processes and procedures.
  • Leveraged advanced analytical tools for better understanding of complex data sets; resulting in more accurate identification of fraudulent activities.
  • Reduced fraud losses by implementing effective detection strategies and monitoring systems.
  • Mitigated financial loss through prompt identification and resolution of unauthorized transactions.
  • Developed comprehensive training materials for new hires, increasing team knowledge and productivity.

Mechanical Assembler

Chrysler Corporation
03.1996 - 01.1998
  • Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
  • Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
  • Tested finished products for compliance with tolerances and overall quality.
  • Worked with heavy machinery and various power tools when assembling parts.
  • Played an integral role in achieving departmental goals through consistent high-quality output during periods of increased workload or tight deadlines.
  • Enhanced worker skills through continuous learning and knowledge sharing with colleagues, leading to improved overall performance across the team.

Education

Graphic Design

Delcastle VoTech Highschool
Wilmington
05-1992

Skills

  • Highly motivated self-starter

  • Quality assurance

  • Decision-making

  • Customer due diligence

  • Quick learner

  • Verbal communication strength

Timeline

Barber/Shop Manager

Suite 410 Barber Salon
06.2005 - Current

Fraud Operations Specialist

HSBC Bank
01.1998 - 05.2005

Mechanical Assembler

Chrysler Corporation
03.1996 - 01.1998

Graphic Design

Delcastle VoTech Highschool

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