Shannon L. Wilson
MECHANIC FALLS,USA
Summary
Energetic Server with 20+ years of delivering prompt, reliable service. Seeking to become a team member of an upbeat, fast paced environment.
Overview
16
16
years of professional experience
Work History
Cashier
Hannaford Supermarket
Gray, Maine
01.2025 - Current
- Provide excellent customer service and promote loyalty programs
- Scan items and check pricing on cash register for accuracy
- Operate cash register, process payments by cash, check, credit card, gift card or automatic debit
- Perform other duties such as bagging and retrieving carts when assigned by management
- Maintain clean and orderly checkout areas by sanitizing register belts, counters and organizing candy racks
Server
Olde Mill Tavern
Harrison, ME
11.2024 - 03.2025
- Greet guests promptly and serve with a smile
- Check back to ensure guests are pleased
- Deliver check and provide change if needed
- Opening and closing duties
Server
Gippers Sports Grill
Auburn, ME
11.2021 - 01.2025
- Greet guests and provide menus.
- Provide excellent customer service to ensure satisfaction
- Serve guest, prepare check and collect payment
- Open and close duties as needed
Server
Freedom Cafe
Naples, ME
04.2021 - 10.2021
- Greet and serve guests in a positive and friendly manner
- Ensure guest is happy throughout their experience
- Take payment and deliver change as needed
- Clean and sanitize area for next guest
- Restock and other closing duties
Data Entry Operator
Bonney Staffing
Auburn , ME
01.2021 - 04.2021
- Accurately inputting and correcting numeric and alpha information found on checks and deposit slips from various clients
- Work in a fast-paced environment and will be expected to adhere to the company’s policies and quotas
- Help ensure all data is entered correctly in a timely manner
Picker
LL Bean, Inc.
Freeport
10.2020 - 12.2020
- Pull warehouse items from the shelves as directed by computer
- Ensure that orders are accurate
- Operate scanner so that the proper order is picked and inventory is managed accurately
- Deliver tote of items to belt
- Work safely and with diligence to ensure warehouse goals are met
- Performed other general warehouse duties as needed
Server
Freedom Cafe
Naples
07.2020 - 10.2020
- Greet and serve guests in a positive and friendly manner
- Ensure guest is happy throughout their experience
- Take payment and deliver change as needed
- Clean and sanitize area for next guest
- Restock and other closing duties
Server
Davinci's Eatery
Lewiston
05.2016 - 07.2020
- Greet guests promptly
- Deliver fast and friendly service
- Answer any questions about menu and help make selections when requested
- Accurately record orders and transfer to the POS system
- Communicated with the kitchen through POS and verbally to maximize the customer satisfaction
- Deliver hot food and check back to ensure guest is satisfied
- Carried bank to make change for guests
- Occasionally worked Banquets with other team members
- Opening and closing duties with other team members
Server
Gary’s Olde Towne Tavern
Naples, ME
04.2025 - Current
- Greet guests and provide menus
- Work with POS system (TOAST) to place orders and manage bills.
- Serve food and beverages promptly and check in on guest
- Work as a team to complete sidework and clean up duties
Server
Village Inn
Auburn
05.2009 - 05.2016
- Took orders, explained specials, offered information, and made suggestions about the menu
- Anticipated and fulfilled guest needs and requests
- Followed proper plate presentation
- Served guests, prepared checks, and collected payment
- Opening and closing duties with other team members
Office Assistant
Chapman Trucking
Auburn
09.2010 - 09.2013
- Answer phone
- Greet customers and truckers
- Data entry, research and filing
Education
Travel & Tourism -
Associated Schools, Inc
Miami, FL01.1989
Academic -
Edward Little High School
Auburn01.1987
Skills
- Excellent Customer Service Record
- Team Player
- Fast Learner
- Attention to Detail
- Dedicated
- Responsible
- Reliable Employee
Timeline
Server
Gary’s Olde Towne Tavern
04.2025 - Current
Cashier
Hannaford Supermarket
01.2025 - Current
Server
Olde Mill Tavern
11.2024 - 03.2025
Server
Gippers Sports Grill
11.2021 - 01.2025
Server
Freedom Cafe
04.2021 - 10.2021
Data Entry Operator
Bonney Staffing
01.2021 - 04.2021
Picker
LL Bean, Inc.
10.2020 - 12.2020
Server
Freedom Cafe
07.2020 - 10.2020
Server
Davinci's Eatery
05.2016 - 07.2020
Office Assistant
Chapman Trucking
09.2010 - 09.2013
Server
Village Inn
05.2009 - 05.2016
Travel & Tourism -
Associated Schools, Inc
Academic -
Edward Little High School