Shannon Lanell Havens
Orange,Tx
Summary
Dynamic and results-driven professional with extensive experience as a Wedding/Event Coordinator and Executive Secretary at Wieland Construction. Proven track record in client relationship building and exceptional organization, successfully negotiating vendor contracts and enhancing communication channels. Committed to delivering memorable experiences and fostering trust through personalized service.
Overview
19
19
years of professional experience
Work History
Wedding/Event Coordinator
Self-employeed
Orange, TX
01.2019 - 01.2024
- Delivered personalized attention to each couple, fostering trust and confidence in our services.
- Negotiated contracts with vendors, securing favorable terms and conditions for clients.
- Collaborated with cross-functional teams to create memorable experiences for each wedding celebration.
- Conducted thorough venue inspections, ensuring optimal alignment with client preferences and requirements.
Executive Secretary
Wieland Construction
01.2011 - 01.2019
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Enhanced executive productivity by efficiently managing schedules and appointments.
- Transcribed phone messages and relayed to appropriate personnel.
- Strengthened relationships with clients through attentive service and prompt issue resolution.
Owner
Illusions Salon
Kirbyville, Texas
01.2005 - 01.2012
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Skills
- Client relationship building
- Exceptional organization
- Guest management
- Vendor coordination
Timeline
Wedding/Event Coordinator
Self-employeed
01.2019 - 01.2024
Executive Secretary
Wieland Construction
01.2011 - 01.2019
Owner
Illusions Salon
01.2005 - 01.2012
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