Shannon Todd Palmer
Houston,TX
Summary
Proven Performer and Coach/Leader who has shown the ability to manage budgets, exceed sales goals, and surpass expectations in both Sales and Training. Unparalleled work ethic, adherence to compliance, and motivated to put the patient/caregiver first while striving to exceed the goals/expectations of the company. Self-directed; comfortable with a significant amount of responsibility; able to work as an articulate leader of a Region, District, and/or team; able to develop and implement programs and plans to meet desired objectives; effective communicator and motivator; extensive hospital, medical, psychological, pharmaceutical, and physiological knowledge. Able to communicate with persons from a variety of disciplines and backgrounds. Presentation skills to both large and small groups. Knowledgeable in various disease states (CNS, HIV/AIDS, Allergy/Asthma, Rare Diseases, etc). Willing to relocate.
Overview
24
24
years of professional experience
Work History
Regional Sales Manager
Salix Pharmaceuticals
Houston, TX
05.2023 - 06.2025
- Cultivated an environment that fostered teamwork among team of 10 Territory Managers within Primary Care and Internal Medicine clinics with Gastrointestinal Product Portfolio
- Recruited, trained, coached, mentored, and evaluated a team of 10 Territory Managers across South TX
- Analyzed sales data and identified trends in order to develop targeted sales plans for assigned territory
- 2024 Q1 GEM (Going the Extra Mile) Winner
- 2024 District ended first amongst West Caprea Region (6th Nationally)
- Q2 2025 ranked #1 for IBS-D and #6 for Molecule
Regional Business Director
kaléo Pharmaceuticals
Houston, TX
04.2019 - 12.2022
- Led/coached/budgeted for a team of 6 Area Sales Managers (1st line managers) who managed a group of 52 Medical Sales Specialists across 27 states in the South Region of kaléo. Region consisted of the South, Southeast, Texas, and everything West of the Mississippi River
- Hired and coached a diverse and inclusive successful Sales Management team
- Experienced with Specialty Pharmacy and HUB models (Asembia, Community Walgreens)
- 2019, 2020, and 2021 President’s Club Winner for Regional Director of the Year
- Product Launch and Co-Promote Experience
Director of Sales Training
Kaleo Pharmaceuticals
Richmond, VA
06.2016 - 04.2019
- Established Initial Sales Training curriculum from the ground up
- Developed and Initiated a Management Development Program for Sales Teams
- Instituted an Advanced Sales Training program, as well as developed both a new Sales Model and Product Modules for the launch and relaunch of products across two sales teams
- Worked with multi-disciplinary team composed of Sales, Marketing, Legal, Compliance, Regulatory, Manufacturing, and Medical Affairs
- Followed and revised/gained approval for modules/training through regulatory process
- New Product Launch Experience (AUVI-Q, Evzio)
- Transitioned and managed multiple Learning Management Systems
- Managed Direct Reports and Training Team
- Planned, managed, presented, and executed successfully multiple National Sales Meetings, Launch Meetings, POA Meetings, Regional Meetings, and President’s Club meetings
- Managed budgets for Training Department and Sales Organization
Sales Excellence Coach
Inventiv (Syneos) / GSK
Atlanta, GA
06.2015 - 06.2016
- Coached 40+ Sales Representatives across GSK’s Respiratory Division with respiratory products
- Provided field coaching in conjunction with GSK Area Managers under Corporate Integrity Agreement
- Was consistently praised and recognized by inVentiv Regional Director and GSK Management for consistent and thorough Field Contact Reports as well as time spent in the field with GSK reps
- Achieved the top 3 Bonus Payouts among all SECs
Senior District Manager
Mallinckrodt
Atlanta, GA
11.2009 - 06.2015
- Managed 10 acute care hospital sales representatives across 6 states (GA, TN, AL, MS, LA, and FL), in ambulatory surgery centers, hospital accounts, medical and surgical specialty offices.
- Experience in Hospital Sales including: selling/navigating within the ER, OR, PACU, Pharmacy, Pre-Op areas of hospital
- District was consistently at or above the national attainment for all promoted products for FY11, FY12, FY13, FY14, and FY15 (Every year in Top 50% or above for District Rankings)
- Multiple Product Launches (Exalgo, Pennsaid, Sumavel DosePro, TussiCaps, Duexis, Pennsaid 2%, Xartemis XR and Restoril 7.5/22.5 mg)
- Every year received a Meets or Exceeds Expectations for Year End Reviews
- 2013: President’s Club District Winner and Excellence in Management South Region Award
Manager of Sales Training
Mallinckrodt
St. Louis, MO
04.2006 - 11.2009
Senior Sales Specialist
Mallinckrodt
Baton Rouge, LA
07.2001 - 04.2006
Education
Master of Health Sciences - Rehabilitation Counseling
Louisiana State University Medical Center
New Orleans, LA05.1999
B.S - Psychology/Sociology
Louisiana State University
Baton Rouge, LA12.1996
Skills
- Decision Making
- Performance Assessment
- Recruitment and Hiring
- Management Team Building
- Team Leadership
- Employee Motivation
- Performance Evaluation and Monitoring
- Multitasking and Prioritization
- Verbal and Written Communication
- Relationship Building
- Sales Coaching
- Teamwork and Collaboration
- Data Analysis
- Delegating Work
References
References Available Upon Request
Timeline
Regional Sales Manager
Salix Pharmaceuticals
05.2023 - 06.2025
Regional Business Director
kaléo Pharmaceuticals
04.2019 - 12.2022
Director of Sales Training
Kaleo Pharmaceuticals
06.2016 - 04.2019
Sales Excellence Coach
Inventiv (Syneos) / GSK
06.2015 - 06.2016
Senior District Manager
Mallinckrodt
11.2009 - 06.2015
Manager of Sales Training
Mallinckrodt
04.2006 - 11.2009
Senior Sales Specialist
Mallinckrodt
07.2001 - 04.2006
Master of Health Sciences - Rehabilitation Counseling
Louisiana State University Medical Center
B.S - Psychology/Sociology
Louisiana State University
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