Shannyn Broughton
Spring
Summary
Adept at maintaining high standards of cleanliness and organization, I excelled in a fast-paced environment at Sprouts Farmer Market. With a keen eye for detail and a strong ability to adapt to change, I significantly reduced errors by verifying shipment accuracy, ensuring efficient operations. My skills in package handling and effective communication contributed to a seamless workflow and inventory accuracy.
Overview
5
5
years of professional experience
Work History
Back Up Receiver
Sprouts Farmer Market
06.2024 - Current
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in back room.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Sustained a clean work environment by adhering to housekeeping standards when handling merchandise deliveries daily.
Quality Manager
Globe Life
08.2023 - 07.2024
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Answered questions over the phone about the policy purchased to ensure the customer had a good understanding of their coverage.
- Managed communication between agents and managers of companies who had purchased policies for their employees.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Ran weekly reports on progress of polices and payment.
Kennel Manager
Dogs Day Inn
08.2020 - 08.2023
- Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
- Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Enhanced animal care standards through regular monitoring and updating of health protocols.
- Assigned sections for kennel technicians for the day.
- Administered medications for animals staying and kept detail records of medications administered and when.
- Provided training for new team members
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Provided exceptional care for senior or special needs dogs, accommodating their specific requirements during bathing sessions.
- Enhanced customer satisfaction by providing gentle and thorough dog bathing services.
Cashier
Lubys Inc
04.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
Morton Ranch High School
Katy, TX05-2021
Skills
- Focus and concentration
- Coachability
- Adaptability to change
- Hand-eye coordination
- Time management
- Self-motivated and independent
- Attention to detail
- Package handling
- Punctual and reliable
- Effective communication
- Verbal and written communication
Timeline
Back Up Receiver
Sprouts Farmer Market
06.2024 - Current
Quality Manager
Globe Life
08.2023 - 07.2024
Cashier
Lubys Inc
04.2021 - 01.2022
Kennel Manager
Dogs Day Inn
08.2020 - 08.2023
High School Diploma -
Morton Ranch High School
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