Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannyn Sobrino

Richmond,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Team Member

Cold Stone
06.2023 - 09.2023
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Expedited food preparation processes by efficiently assembling orders according to established guidelines.
  • Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
  • Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
  • Used proper techniques to prepare food and ingredients.

Cashier

Dollar General
07.2022 - 08.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Sales Clerk

Goodwill
07.2021 - 08.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Stocked, tagged and displayed merchandise as required.
  • Restocked and organized merchandise in front lanes.
  • Removed trash, debris and other waste materials from premises.

Education

Bachelor of Science - Psychology

Virginia Commonwealth University
Richmond, VA

Skills

  • Customer Service
  • Equipment Operation
  • Cleaning
  • Workplace Safety
  • Teamwork and Collaboration
  • Problem-Solving
  • Flexible Schedule

Timeline

Team Member

Cold Stone
06.2023 - 09.2023

Cashier

Dollar General
07.2022 - 08.2022

Sales Clerk

Goodwill
07.2021 - 08.2021

Bachelor of Science - Psychology

Virginia Commonwealth University

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Shannyn Sobrino