Shanon Burke
Grand Island,FL
Summary
Reliable Administrative Secretary with 15+ years of experience in managing front desk operations and providing staff support. Exceptional attention to detail skills applied in coordinating scheduling and record-keeping. Adept at delivering optimal customer service through prompt support.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Secretary
Faith Lutheran Church & School
12.2010 - Current
- Support coworkers by assisting with various daily tasks to streamline workflow efficiency and productivity.
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Route business correspondence, documents, and messages to staff members.
- Screen visitors and issue badges to maintain safety and security.
- Assist with special projects of varying degrees of complexity.
- Manage filing system, enter data and complete other clerical tasks.
- Build and maintain excellent customer relationships through timely response to inquiries to ensure prompt and quality service.
- Conduct research to assist with routine tasks and special projects.
- Increase savings through research and price-matching of office supplies
Administrative Secretary - Sub
Faith Lutheran Church & School
03.2007 - 12.2010
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively
- Kept reception area clean and neat to give visitors positive first impression.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Managed filing system, entered data and completed other clerical tasks.
- Responded to inquiries from callers seeking information.
Education
Word Processing -
Sawyer College of Business
Cleveland, OHHigh School Diploma -
Berea-Midpark High School
Berea, OHSkills
- Data Maintenance
- Calendar Management
- Customer Relations
- Communication
- Administrative Support
- Use of Microsoft Office and Google Docs
Certification
- CNP - Certified Notary Public (National Notary Association - FL)
- First Aid/AED/CPR & Bloodborne Pathogens - Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each day is a gift, not a given right
Nickelback
Timeline
Administrative Secretary
Faith Lutheran Church & School
12.2010 - Current
Administrative Secretary - Sub
Faith Lutheran Church & School
03.2007 - 12.2010
Word Processing -
Sawyer College of Business
High School Diploma -
Berea-Midpark High School
- CNP - Certified Notary Public (National Notary Association - FL)
- First Aid/AED/CPR & Bloodborne Pathogens - Certified
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