Shanon Heid
Licensed Professional Counselor
Summary
Skilled, caring, and compassionate Professional Clinical Mental Health Counselor with strong background helping individuals navigate their mental health illnesses and other concerns to improve their well being. Strong background in helping individuals who have experienced trauma and other adverse circumstances heal and overcome their unique challenges. Focused on facilitating exploration of client issues utilizing a person-centered and strengths-based approach. Emphasis on assisting clients to develop beneficial coping strategies and skills tailored to their specific goals. Seeking opportunity to enrich and expand skills and experience. License issued by the State of Wisconsin Department of Safety and Professional Services.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Licensed Clinical Professional Counselor
Willow Creek Behavioral Health
11.2022 - Current
- Obtained full LPC licensure through DSPS in July 2024 - previously LPC-IT at organization.
- Complete daily psychosocial intakes and obtain all relevant collateral to assist in patient care and individualized treatment planning.
- Manage large case load comprise of patients with Axis I and Axis II disorders; in addition to patients with co-occurring substance use disorders.
- Assist patients in devising short term and long term goals for treatment and complete individual treatment plans; with ongoing daily reviews of progress toward goals.
- Attend daily interdisciplinary treatment team meeting of providers, ensuring comprehensive care for patients.
- Collaborate with other professionals to coordinate care for patients.
- Administer and score psychometric testing measures to assess and implement appropriate interventions.
- Administer and interpret daily screeners (CSSR-S) and Evaluation of Risk assessments.
- Facilitate family sessions to support and provide comprehensive care to both patients and their families.
- Implement daily, multiple group therapy sessions aimed at facilitating open communication, encouraging patient growth, and assisting in exploring feelings and understanding behaviors.
- Implement evidence-based therapeutic interventions (CBT, DBT, ACT) to promote positive behavior change.
- Assist patients in navigating complex systems related to mental health services and resources available within the community.
- Provide education on mental health topics and resources to clients.
- Advance professional development by completing continuing education credits on current practices for both adolescent and adult populations.
- Increase patient satisfaction by providing solution-focused individual sessions addressing specific concerns.
- Deliver crisis interventions and safety planning for both patients and their families.
- Ability to develop strong rapport with clients, fostering a supportive and safe environment for self-exploration and growth.
- Build trust with at-risk populations through empathetic listening and culturally sensitive counseling approaches.
- Maintain accurate and timely documentation, adhering to ethical standards and guidelines for professional practice.
- Demonstrated strong work ethic and promotion gained within organization.
Licensed Professional Counselor- In Training
Innovative Services - Wellness Center
03.2021 - 10.2022
- Demonstrated ability to develop rapport quickly and maintain strong working relationship with clients throughout therapeutic process
- Guide and assist clients in developing beneficial skills and coping strategies to lessen distressing symptoms and increase clients' level of functioning
- Assist clients with gaining insights, establishing clear goals and planning strategies to reach personal targets
- Administer, score and interpret psychosocial examinations for assessment of different client markers
- Provide evidence-based psychotherapy utilizing multi-faceted approach(s) tailored to client and their needs
- Implement evidence-based approaches integrated from Cognitive Behavior Therapy (CBT); Trauma Focused Cognitive Behavioral Therapy (TF-CBT); and Dialectical Behavior Therapy (DBT) as appropriate to client diagnoses and goals
- Trained in techniques such as mindfulness, stress reduction therapy and play therapy to improve outcomes
- Responsible for all client related communications and correspondence; scheduling of sessions; travel to client location(s); and billing of services
- Provide comprehensive case management of each client in current caseload
- Demonstrate proficiency in use of DSM-5 to establish and support clinical diagnoses
- Compile detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches
- Implement appropriate screenings and additional assessments to rule out and/or support clinical diagnosis to provide highest level of care
- Develop individualized treatment plans to meet clients' needs
- Conduct evaluations to help clients' develop measurable treatment goals
- Conduct ongoing assessments of client progress, and adjust treatment plans and goals as necessary
- Demonstrate informed multi-cultural awareness and sensitivity in working with diverse populations
- Maintain confidentiality of records relating to clients' treatment
- Conduct and practice in ethical and professional manner
- Arrange and facilitate therapy sessions for individuals, couples, and families
- Effective in working with clients from different populations that include children; adolescents; adults; and geriatric
- Demonstrate excellent oral and written communication skills to interact professionally with staff and clients
- Actively engage in clinical supervision meetings and discussions
- Record client documentation in county and agency databases following 48 hour policy
- Record client documentation using TARP and SOAP formats.
Mental Health Technician/Graduate Clinical Intern
Innovative Services- Wellness Center
09.2020 - 03.2021
- Worked with Brown and Kewaunee County CCS (Comprehensive Community Service) clients in interactive manner by aiding in development of coping and daily living skills through modeling, mentoring, and engaging clients in variety of hands on activities to support client goals
- Independently created and facilitated activities and interventions tailored to CCS client objectives
- Engaged in collaborative and ongoing correspondence with each CCS client case worker
- Tailored activities and interventions to support updated and/or modified client goals
- Demonstrated ability to develop rapport quickly and maintain strong working relationship with clients throughout therapeutic process
- Guide and assist clients in developing beneficial skills and coping strategies to lessen distressing symptoms and increase clients' level of functioning
- Assist clients with gaining insights, establishing clear goals and planning strategies to reach personal targets
- Administer, score and interpret psychosocial examinations for assessment of different client markers
- Provide evidence-based psychotherapy utilizing multi-faceted approach(s) tailored to client and their needs
- Implement evidence-based approaches integrated from Cognitive Behavior Therapy (CBT); Trauma Focused Cognitive Behavioral Therapy (TF-CBT); and Dialectical Behavior Therapy (DBT) as appropriate to client diagnoses and goals
- Trained in techniques such as mindfulness, stress reduction therapy and play therapy to improve outcomes
- Responsible for all client related communications and correspondence; scheduling of sessions; travel to client location(s); and billing of services
- Provide comprehensive case management of each client in current caseload
- Demonstrate proficiency in use of DSM-5 to establish and support clinical diagnoses
- Compile detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches
- Implement appropriate screenings and additional assessments to rule out and/or support clinical diagnosis
- Develop individualized treatment plans to meet clients' needs
- Conduct evaluations to help clients' develop measurable treatment goals
- Conduct ongoing assessments of client progress, and adjust treatment plans and goals as necessary
- Demonstrate informed multi-cultural awareness and sensitivity in working with diverse populations
- Maintain confidentiality of records relating to clients' treatment
- Conduct and practice in ethical and professional manner
- Arrange and facilitate therapy sessions for individuals, couples, and families
- Effective in working with clients from different populations that include children; adolescents; adults; and geriatric
- Demonstrate excellent oral and written communication skills to interact professionally with staff and clients
- Actively engage in clinical supervision meetings and discussions
- Record client documentation in county and agency databases following 48 hour policy
- Record client documentation using TARP and SOAP formats.
Graduate Clinical Intern
ThedaCare Regional Medical Center
8 2020 - 8 2021
- Assisted in development of effective discharge plans for patients to help maintain positive health outcomes
- Provided quick crisis intervention strategies to assist clients with emergencies
- Retrieved calls regarding patient health problems and documents
- Processed referrals by giving scheduling information to patients
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture
- Group therapy facilitator for on unit patients
- Conducted individual counseling sessions to on unit patients to facilitate positive coping skills and strategies
- Administered and assisted patients in completing safety plans
- Collected data for social history and discharge planning, and entered data into EPIC database
- Conducted Mental Health Status Exams
- Prepared case notes on each patient on unit
- Worked collaboratively with on site personnel to remediate patient concerns and welfare
- Attended and engaged in daily meetings with multi-disciplinary staff on unit to debrief and discuss patients' status
- Attended off-unit consultations with supervisor mental health conditions resulting from physical illness/accidents
- Increased unit efficiency.
Education
Master of Arts - Professional Clinical Mental Health Counseling
Lakeland University
Plymouth, WI 09.2018 - 05.2021
Bachelor of Science - Psychology
University of Wisconsin - Oshkosh
Oshkosh, WI 09.2006 - 05.2010
Skills
Proficient in providing psychotherapy
Evidence-based therapy (CBT, DBT, ACT)
Strong interpersonal skills
Psychological assessment
Treatment Planning
Family therapy
Writing reports & documentation
Verbal and written communication
Strong Critical Thinking and Problem Solving Skills
Experience Working in Inpatient and Outpatient Clinical Settings
Independently Motivated and Goal Orientated
Professional Development
- 07/01/2021, Skills for Psychological Recovery (SPR), The National Child Traumatic Stress Network
- 12/01/2021, 2-Day Intensive DBT Training, PESI, Inc.
- 12/01/2021, 2-Day Intensive Play Therapy Training, PESI, Inc.
Timeline
Licensed Clinical Professional Counselor
Willow Creek Behavioral Health
11.2022 - Current
Licensed Professional Counselor- In Training
Innovative Services - Wellness Center
03.2021 - 10.2022
Mental Health Technician/Graduate Clinical Intern
Innovative Services- Wellness Center
09.2020 - 03.2021
Master of Arts - Professional Clinical Mental Health Counseling
Lakeland University
09.2018 - 05.2021
Bachelor of Science - Psychology
University of Wisconsin - Oshkosh
09.2006 - 05.2010
Graduate Clinical Intern
ThedaCare Regional Medical Center
8 2020 - 8 2021
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