Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanon Perkins

Menifee,CA

Summary

Driven by a goal-oriented approach, I leveraged my management and communication skills at Pier 1 to boost sales revenue and enhance client satisfaction through effective strategies and excellent customer service. My experience spans from administrative roles to direct customer interaction, showcasing my ability to solve problems and work effectively with diverse groups, including children. I am extremely loyal and motivated to continue to grow and add value as a high energy professional in any capacity.

Overview

36
36
years of professional experience

Work History

Crosswalk/Supervisor

Oak Meadows Elementary
Murrieta, CA
08.2023 - Current

* Crosswalk

* Campus Supervisor duties

Sales

Nordstrom
Costa Mesa, CA
12.2021 - 11.2022
  • Developed innovative branded marketing collateral for use by sales team in sales cycle process.
  • Provided exceptional pre-sales support, answering customer inquiries and ensuring a smooth sales process.
  • Boosted sales revenue by implementing customized sales strategies tailored to individual clients'' needs.
  • Utilized consultative sales and closing techniques to meet sales objectives.

Sales Manager

Pier 1
Huntington Beach, CA
12.2018 - 09.2020
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Caregiver

In-Home Supportive Service
Santa Ana, CA
11.2010 - 12.2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Administrative Assistant

Matt Luke Home Team Real Estate Inc.
Placentia, CA
06.2014 - 11.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administrative Assistant

Mangles & Associates
Yorba Linda, CA
05.2007 - 11.2010
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Office Manager/Laboratory Work

Integrity Dental Technology
Anaheim, CA
02.2006 - 04.2007
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Office Manager

American Printing Services
Cypress, CA
11.1995 - 10.1998
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

X-ray/MRI Technologist

Mobile MR
Mission Viejo, CA
03.1988 - 09.1995
  • Maintained safe environment, adhering to strict radiation safety guidelines and policies.
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Reduced scan time with efficient scheduling and streamlined pre-scan processes.
  • Handled private and confidential information in compliance with hospital policies and procedures.
  • Improved image quality by maintaining proper positioning of patients during scans.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.

Education

Associate of Arts - X-ray

Orange Coast College
Costa Mesa, CA
05.1989

Skills

* Integrity

* Organizational Skills

* Management Skills

* Communication Skills

* Prompt

* Excellent Customer Service

* Love working with people/kids

* Goal-Oriented

* Problem Solver

Timeline

Crosswalk/Supervisor

Oak Meadows Elementary
08.2023 - Current

Sales

Nordstrom
12.2021 - 11.2022

Sales Manager

Pier 1
12.2018 - 09.2020

Administrative Assistant

Matt Luke Home Team Real Estate Inc.
06.2014 - 11.2017

Caregiver

In-Home Supportive Service
11.2010 - 12.2018

Administrative Assistant

Mangles & Associates
05.2007 - 11.2010

Office Manager/Laboratory Work

Integrity Dental Technology
02.2006 - 04.2007

Office Manager

American Printing Services
11.1995 - 10.1998

X-ray/MRI Technologist

Mobile MR
03.1988 - 09.1995

Associate of Arts - X-ray

Orange Coast College
Shanon Perkins