Facilities and Operations Director with 18+ years of experience leading facility management, event operations, capital improvement projects, regulatory compliance, budget administration, and team development for large multi-use community facilities. Proven success managing maintenance, custodial operations, vendor relationships, safety programs, ADA compliance, and special events while ensuring exceptional customer service and operational efficiency. Experienced in overseeing multimillion-dollar facilities, reducing operating costs, implementing preventative maintenance programs, and supporting hundreds of annual events with seamless execution.Director of Facilities & Operations
Lawrence Family JCC | La Jolla, CA
Year – Present
- Direct all facility operations for a large multi-use community center operating 362 days annually, supporting recreational, educational, fitness, aquatics, and cultural programming.
- Lead maintenance, custodial, and event operations teams, overseeing staffing, training, scheduling, performance management, and professional development.
- Manage departmental budgets, capital improvement planning, vendor contracts, and procurement activities to ensure fiscal responsibility and operational efficiency.
- Oversee facility systems including HVAC, electrical, plumbing, boilers, grounds, and life-safety systems while maintaining compliance with OSHA, ADA, and local regulatory requirements.
- Develop and implement preventative maintenance programs, work order systems, and asset replacement schedules to improve facility reliability and reduce downtime.
- Serve as primary liaison for contractors, consultants, and service providers, negotiating contracts and securing competitive bids for facility projects and services.
- Coordinate logistics and operational support for hundreds of special events annually, including theater productions, community programs, fundraisers, rentals, and board functions.
- Monitor utility consumption and identify cost-saving opportunities through energy management and operational improvements.
- Led emergency response planning and facility incident management to maintain a safe environment for staff, members, and guests.Reduced operating expenses by more than $150,000 annually through strategic insourcing of janitorial, landscaping, irrigation, and facility services.
- Directed facility improvement and renovation projects exceeding $XXX,XXX, ensuring continuous operations and minimal disruption to services.
- Maintained ADA and OSHA compliance across a complex multi-building campus serving thousands of members and guests annually.