Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanowa Ivy

Tracy,CA

Summary

Result-driven professional experienced in customer service, restaurant management, and warehouse operations. Proven ability to thrive in fast-paced environments, Adept at collaborating with team members as well as excelling in independent roles. Recognized for efficiency and strong work ethic, consistently delivering high-quality results on time.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant

Bag Lady
Stockton, CA
06.2020 - Current

Assisted in food preparation and cooking tasks, provided excellent service to customers and maintained food safety standards as a certified food handler.

Warehouse Associate

Amazon Warehouse
Stockton, CA
10.2022 - 03.2023

Assisted in picking and packing packages for efficient distribution. Supported loading and unloading of trailers to maintain workflow. Operated scanner to track inventory accurately.

Ramp Agent/Baggage Handler

WFS Worldwide Flight Services
Stockton, CA
04.2022 - 09.2022

Executed loading and unloading operations for packages on Amazon Prime aircraft.

EPJ Operator/ Order Picker

World wide Cost plus
Stockton, CA
05.2020 - 10.2020

Temp: Utilized electric pallet jack for efficient and accurate order fulfillment.

Package Handler

FedEx Ground
Tracy, CA
02.2019 - 12.2019

Managed heavy lifting tasks while unloading and loading trailers, maintaining package integrity and utilizing scanners for inventory tracking.

Production Worker/ Machine Operator

Costco Wholesale Meats Warehouse -SelectStaffing
Stockton, CA
10.2018 - 12.2018

Temp: Operated production equipment based on daily work orders and safety protocols. Assisted with heavy lifting and fast-paced packaging tasks. Utilized electric pallet jack for efficient material handling. Supported meat inspection processes and participated in machinery restocking and breakdown activities.

Machine Operator/ Production Worker

Scientific Specialties Inc. -KellyServices
Lodi, CA
04.2018 - 11.2018

Temp: Operated fast-paced machines to produce PCR consumables, including microtubes and caps. Monitored machine operations to identify malfunctions and product defects. Assisted in bagging, weighing, and packing individual products into boxes for shipping. Restocked machines using hand pallet jacks and carts, performing heavy lifting as required.

Restaurant Lead

KFC Restaurant
Stockton, CA
06.2016 - 05.2018

Assisted customers in resolving issues and providing solutions. Handled food preparation tasks efficiently. Responded to incoming calls to address complaints and order discrepancies. Processed refunds and exchanges for customers as necessary. Analyzed product usage data and statistics. Compiled and printed reports on customer satisfaction. Trained team members on best practices. Managed inventory and completed end-of-day paperwork.

Education

High school diploma -

Able Charter
Stockton, CA
06-2017

Skills

  • Communicator/Listener
  • Adaptability/Flexibility
  • Restaurant experience
  • Management experience
  • Food preparation
  • Fast paced
  • Problem-solver
  • Leadership/Teamwork
  • Reliability
  • Strong work ethic
  • Highly organized

Certification

Restaurant leader Certification

Food Handler Certification

Guard Card

ServSafe

Pallet Jack Certification

Timeline

Warehouse Associate

Amazon Warehouse
10.2022 - 03.2023

Ramp Agent/Baggage Handler

WFS Worldwide Flight Services
04.2022 - 09.2022

Assistant

Bag Lady
06.2020 - Current

EPJ Operator/ Order Picker

World wide Cost plus
05.2020 - 10.2020

Package Handler

FedEx Ground
02.2019 - 12.2019

Production Worker/ Machine Operator

Costco Wholesale Meats Warehouse -SelectStaffing
10.2018 - 12.2018

Machine Operator/ Production Worker

Scientific Specialties Inc. -KellyServices
04.2018 - 11.2018

Restaurant Lead

KFC Restaurant
06.2016 - 05.2018

High school diploma -

Able Charter