Summary
Overview
Work History
Education
Skills
Timeline
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Shanowa Wilson

Albuquerque,NM

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Cashier

Mesa Grill
01.2025 - 08.2025
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Processed refunds and exchanges in accordance with company policy.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

McDonald's
10.2023 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Assistant Teacher

La Petite Academy Inc.
03.2021 - 10.2024
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.

Education

Jemez Valley High School
Jemez Pueblo, NM

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Customer service excellence
  • Money handling
  • Customer relations
  • Order taking
  • Cash register systems
  • Refunds and exchanges
  • ID verification

Timeline

Cashier

Mesa Grill
01.2025 - 08.2025

Cashier

McDonald's
10.2023 - 10.2024

Assistant Teacher

La Petite Academy Inc.
03.2021 - 10.2024

Jemez Valley High School

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Shanowa Wilson