Shanquetta Newman
Fort Lauderdale
Summary
Demonstrative eligibility specialist proudly offering several years' experience assisting others with enrollment and program services. Polished professional known for interactions that are fair, compassionate and respectful. Promoting issue resolution expertise in fast-paced environments.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Enrollment and Eligibility Specialist
Henderson Behavioral Health
Lauderhill
05.2016 - Current
- Coordinated intake processes with healthcare providers and clients.
- Evaluated client eligibility for behavioral health services and programs.
- Communicated eligibility determinations to clients and service providers effectively.
- Reviewed documentation for compliance with state and federal regulations.
- Assisted in training new staff on eligibility assessment procedures.
Education
Associate of Science - Medical Laboratory Science
Kaiser University
Fort Lauderdale, FL 01.2015 - 01.2017
Skills
- eligibility verification
- intake coordination
- case management
- client assessment
- client engagement
- regulatory compliance
- healthcare regulations
- electronic health records
- policy analysis
Timeline
Enrollment and Eligibility Specialist
Henderson Behavioral Health
05.2016 - Current
Associate of Science - Medical Laboratory Science
Kaiser University
01.2015 - 01.2017