Shant Neyokian

• Handled retail transactions accurately and efficiently, including cash and credit card payments.
• Provided excellent customer service and assisted customers in selecting products.
• Maintained inventory and organized products on shelves, monitoring expiration dates.
• Strictly adhered to laws regulating alcohol sales to customers of legal age.
• Trained new employees on store procedures and customer service standards.
• Achieved monthly sales targets and enhanced the overall shopping experience for customers.

• Prepare sales and product performance reports.

• Suggest new offers depending on product performance.

• Prepare KPI reports for the company stores.

• Prepare product ranking to study purchase orders and make effective decisions.

• Increase store sales 10% by implanting new strategies for sales.

• Process cash and check transactions accurately, including deposits, withdrawals, and loan payments.

• Balance cash drawer at the beginning and end of each shift to ensure accuracy and compliance with bank procedures.

• Provide information to customers regarding account balances, interest rates, and bank products and services.

• Handle currency and coin orders, as well as foreign currency exchange transactions.

• Follow bank policies and procedures to ensure security of cash and customer information.

• Cross-sell bank products and services to meet customers' financial needs and goals.

• Issuing certified cheques.

• Collaborating with a team consisting of 32 members to assist customers with unique luxury products for special occasions.

• Assist an average of 40 customers per day.

• Handling cash payments with different currencies.

• Restocking and organize daily inventory with accuracy and efficiency.

• Achieved an average of 140% of sales goals for five consecutive months.

• Accurately handle cash and other forms of payment transactions, including giving correct change and processing refunds or exchanges.

• Count cash drawer at the beginning and end of shift to ensure accuracy, reconcile sales transactions, and prepare daily sales reports.