Shanta Horn
Eight Mile,AL
Overview
13
13
years of professional experience
Work History
Patient Clerk
Mobile Infirmary Medical Center
Mobile, AL
04.2017 - Current
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Scanned documents into digital formats ensuring accuracy of content.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
Admission Clerk
Altapointe health system
Mobile, AL
06.2011 - 04.2017
- Coordinated with faculty members to ensure that applicants meet necessary criteria for admission.
- Conducted assessments to determine the severity of mental health issues.
- Interviewed new patients to complete admission forms and assess mental health status.
Education
Certificate - Health Unit Coordinator
Capp College
09.1998
GED -
John S Shaw
05.1995
Skills
- Cash Management
- Quality Control
- Research
- Database Entry
- Telephone Etiquette
- File Maintenance
- Cash Handling
- Handling Payments
- Mail Processing
- Schedule and Calendar Management
- Appointment Scheduling
- Customer Service Management
- Customer Service
- Patient Scheduling
- Insurance Verification
- Critical Thinking
Adjuster license
- Alabama
- Texas
- Florida
- Louisiana
- Michigan
Timeline
Patient Clerk
Mobile Infirmary Medical Center
04.2017 - Current
Admission Clerk
Altapointe health system
06.2011 - 04.2017
Certificate - Health Unit Coordinator
Capp College
GED -
John S Shaw