Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanta House

Houston,TX

Summary

I have been apart of launching SSD since we began, I have proven skills in being able to delegate assignments to associates. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

FC Associate

Amzaon
Houston, TX
10.2021 - Current
  • Conducted orientations to familiarize new hires with company policies, procedures, and expectations.
  • Provided ongoing support and mentoring to employees throughout their onboarding process.
  • Assessed participant progress through quizzes, tests, surveys, and other evaluation methods.
  • Maintained up-to-date records of all trainings conducted within the organization.
  • Facilitated classroom instruction by utilizing a variety of teaching methods such as lectures, demonstrations, role playing.
  • Explained goals and expectations required of trainees.
  • Selected and assigned instructors to conduct training.
  • Provided support to team members in resolving process-related issues.
  • Participated in meetings with internal teams to discuss process changes or modifications.
  • Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
  • Supported special projects upon request from department manager.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Warehouse Associate

Medline Industries, Inc
Katy, TX
09.2019 - 06.2021
  • Packed goods for shipment in accordance with customer instructions.
  • Labeled containers correctly for product identification purposes.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
  • Conducted regular maintenance checks on all warehouse equipment such as forklifts, pallet jacks.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Received deliveries, scanned packages and updated orders in internal database.

Warehouse Supervisor

Lakes Marketing
Houston, TX
05.2012 - 06.2016
  • Ensured appropriate staffing levels to meet production demands.
  • Maintained and updated inventory records accurately.
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Developed and implemented safety policies and procedures for the warehouse team.
  • Created strategies for improving operational efficiencies in the warehouse.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Performed regular inspections of equipment, facilities, and personnel safety practices.
  • Assisted with scheduling shipments and deliveries according to customer requirements.
  • Enforced company policies related to employee conduct in the workplace.
  • Conducted training sessions for new employees on proper use of equipment and safety protocols.
  • Addressed any problems that may arise during day-to-day operations in a timely manner.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Developed weekly schedules for warehouse employees.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
  • Prepared and led staff training and instruction.
  • Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.

Education

GED -

Booker T. Washington
4204 Yale St.
06-1995

Skills

  • Critical Thinking
  • Teamwork and Collaboration
  • Detail Oriented
  • Punctual and Reliable
  • Team Leadership
  • Excellent Communication
  • Problem-solving abilities
  • Adaptability
  • Time Management
  • Goal Setting

Timeline

FC Associate

Amzaon
10.2021 - Current

Warehouse Associate

Medline Industries, Inc
09.2019 - 06.2021

Warehouse Supervisor

Lakes Marketing
05.2012 - 06.2016

GED -

Booker T. Washington
Shanta House