Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Shanta House

Houston

Summary

Strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively without supervision and quickly learn new skills. Extensive experience in fast-paced environments prepares for the FC Associate role. Proven ability to optimize workflows, maintain high standards, and ensure operational efficiency. Focus on team collaboration and adaptability to easily adjust to changing needs. Trusted for reliability, effective communication, and problem-solving skills. Proficient in inventory management, logistics coordination, and safety protocols.

Overview

13
13
years of professional experience

Work History

FC Associate/Process Assistant

Amzaon. DHX4, DHT4
10.2021 - Current
  • Conducted orientations to familiarize new hires with company policies, procedures, and expectations.
  • Provided ongoing support and mentoring to employees throughout their onboarding process.
  • Assessed participant progress through quizzes, tests, surveys, and other evaluation methods.
  • Maintained up-to-date records of all trainings conducted within the organization.
  • Facilitated classroom instruction by utilizing a variety of teaching methods such as lectures, demonstrations, role playing.
  • Explained goals and expectations required of trainees.
  • Selected and assigned instructors to conduct training.
  • Provided support to team members in resolving process-related issues.
  • Participated in meetings with internal teams to discuss process changes or modifications.
  • Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
  • Supported special projects upon request from department manager.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Followed procedures at all times for personal and team safety.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Optimized product placement within the warehouse space according to demand patterns for improved accessibility during peak periods.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Warehouse Associate

Medline Industries, Inc
09.2019 - 06.2021
  • Packed goods for shipment in accordance with customer instructions.
  • Labeled containers correctly for product identification purposes.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
  • Conducted regular maintenance checks on all warehouse equipment such as forklifts, pallet jacks.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Received deliveries, scanned packages and updated orders in internal database.

Warehouse Supervisor

Lakes Marketing
05.2012 - 06.2016
  • Ensured appropriate staffing levels to meet production demands.
  • Maintained and updated inventory records accurately.
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Developed and implemented safety policies and procedures for the warehouse team.
  • Created strategies for improving operational efficiencies in the warehouse.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Performed regular inspections of equipment, facilities, and personnel safety practices.
  • Assisted with scheduling shipments and deliveries according to customer requirements.
  • Enforced company policies related to employee conduct in the workplace.
  • Conducted training sessions for new employees on proper use of equipment and safety protocols.
  • Addressed any problems that may arise during day-to-day operations in a timely manner.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Developed weekly schedules for warehouse employees.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
  • Prepared and led staff training and instruction.
  • Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.

Education

GED -

Booker T. Washington
06-1995

Skills

  • Critical Thinking
  • Teamwork and Collaboration
  • Detail Oriented
  • Punctual and Reliable
  • Team Leadership
  • Excellent Communication
  • Problem-solving abilities
  • Adaptability
  • Time Management
  • Goal Setting
  • Warehouse safety
  • Loading and unloading

Education and Training

other

Timeline

FC Associate/Process Assistant

Amzaon. DHX4, DHT4
10.2021 - Current

Warehouse Associate

Medline Industries, Inc
09.2019 - 06.2021

Warehouse Supervisor

Lakes Marketing
05.2012 - 06.2016

GED -

Booker T. Washington

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