Shanta Johnson
Hartselle,AL
Overview
7
7
years of professional experience
Work History
Corrections Corporal
Morgan County Sheriffs Office
10.2020 - Current
- Improved inmate behavior by implementing consistent disciplinary protocols and promoting positive reinforcement.
- Enhanced facility safety through thorough inspections of cells, common areas, and perimeter fencing.
- Reduced incidents of violence by proactively addressing potential conflicts and mediating disputes between inmates.
- Streamlined daily operations with effective communication among staff members during shift changes and briefings.
Correctional Officer
Morgan County Sheriffs Office
10.2020 - Current
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Online Grocery Associate
Walmart
08.2019 - 10.2020
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Collaborated with team members to streamline the order process, resulting in improved productivity.
Restaurant Team Member
Milos Hamburgers
10.2018 - 08.2019
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Server
Steak N Shake
07.2017 - 10.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Falkville High School
Falkville, AL05.2020
Skills
- Verbal Communication
- Crisis Management
- Inmate Supervision
- Policy Enforcement
Timeline
Corrections Corporal
Morgan County Sheriffs Office
10.2020 - Current
Correctional Officer
Morgan County Sheriffs Office
10.2020 - Current
Online Grocery Associate
Walmart
08.2019 - 10.2020
Restaurant Team Member
Milos Hamburgers
10.2018 - 08.2019
Server
Steak N Shake
07.2017 - 10.2018
High School Diploma -
Falkville High School