Overview
Work History
Education
Skills
Timeline
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Shanta Johnson

Hartselle,AL

Overview

7
7
years of professional experience

Work History

Corrections Corporal

Morgan County Sheriffs Office
10.2020 - Current
  • Improved inmate behavior by implementing consistent disciplinary protocols and promoting positive reinforcement.
  • Enhanced facility safety through thorough inspections of cells, common areas, and perimeter fencing.
  • Reduced incidents of violence by proactively addressing potential conflicts and mediating disputes between inmates.
  • Streamlined daily operations with effective communication among staff members during shift changes and briefings.

Correctional Officer

Morgan County Sheriffs Office
10.2020 - Current
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.

Online Grocery Associate

Walmart
08.2019 - 10.2020
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Enhanced the online shopping experience for customers with timely order processing and communication.
  • Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
  • Collaborated with team members to streamline the order process, resulting in improved productivity.

Restaurant Team Member

Milos Hamburgers
10.2018 - 08.2019
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

Server

Steak N Shake
07.2017 - 10.2018
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Falkville High School
Falkville, AL
05.2020

Skills

  • Verbal Communication
  • Crisis Management
  • Inmate Supervision
  • Policy Enforcement

Timeline

Corrections Corporal

Morgan County Sheriffs Office
10.2020 - Current

Correctional Officer

Morgan County Sheriffs Office
10.2020 - Current

Online Grocery Associate

Walmart
08.2019 - 10.2020

Restaurant Team Member

Milos Hamburgers
10.2018 - 08.2019

Server

Steak N Shake
07.2017 - 10.2018

High School Diploma -

Falkville High School

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Shanta Johnson