Shanta Thorpe
Schenectady,NY
Overview
7
7
years of professional experience
Summary
Dynamic professional with a proven track record at Shenendehowa Central School District, excelling in positive reinforcement and individualized care. Skilled in fostering student engagement and collaboration, I effectively documented progress and enhanced communication with parents, ensuring tailored support that led to improved academic outcomes. Adaptable and detail-oriented, I thrive in diverse educational environments.
Work History
Substitute Teacher's Aide
Shenendehowa Central School District
07.2024 - Current
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Documented student progress and provided regular updates to parents.
- Assisted students in mastering subject material and preparing for tests.
- Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
- Utilized variety of instructional strategies to meet individual student needs.
- Monitored student performance and provided feedback to inform instruction.
Assistant Residential Supervisor
Northern Rivers
02.2018 - 12.2023
- Maintained a safe living environment for residents by enforcing rules, conducting inspections, and addressing potential hazards.
- Implemented conflict resolution strategies when needed, promoting harmony among diverse groups of residents within the community.
- Provided timely assistance during emergency situations, ensuring resident safety and wellbeing.
- Enhanced communication between staff and residents through regular meetings and updates on community-related matters.
- Improved resident satisfaction by addressing concerns promptly and implementing effective solutions.
- Provided administrative oversight and supervision.
- Maintained communication with and contacting case manager, identifying and managing interactions between client, family and case manager and facilitating professional relationships.
- Worked with families by demonstrating thorough understanding of family-centered practice.
- Supported personal needs of residents dealing with diverse conditions.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced policies and safety standards through building and room rounds.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- Evaluated student progress to identify areas of improvement and provide feedback.
- Provided crisis management and intervention during emergency situations.
- Responded to student inquiries and concerns, offering support and guidance.
Care Manager
LIFEPlan CCO NY
10.2019 - 06.2023
- Coordinated referrals to specialists, hospitalizations, ER visits, and other enabling services for patients.
- Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
- Improved patient satisfaction with empathetic communication and attentive follow-up on care plans.
- Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
- Advocated for patients' needs with healthcare providers, securing necessary interventions for improved health outcomes.
- Coordinated with healthcare professionals to ensure integrated support, improving patient outcomes.
- Fostered strong relationships with patients and their families, enhancing trust and compliance with care plans.
- Maintained detailed records in compliance with agency standards and regulations.
- Participated in interdisciplinary case conferences fostering teamwork collaboration sharing best practice insights to optimize patient care outcomes.
- Communicated with healthcare providers to facilitate continuity of care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
Education
Bachelor of Science - Communication, Leadership, And Effective Listening
Marist College
Poughkeepsie, NY05-2009
Skills
- Verbal and written communication
- Positive reinforcement
- Special education
- Individualized care
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Attention to detail
- Teaching life skills
- Adaptability and flexibility
- Creative thinking
Timeline
Substitute Teacher's Aide
Shenendehowa Central School District
07.2024 - Current
Care Manager
LIFEPlan CCO NY
10.2019 - 06.2023
Assistant Residential Supervisor
Northern Rivers
02.2018 - 12.2023
Bachelor of Science - Communication, Leadership, And Effective Listening
Marist College
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