Shantae Chapman
Seattle,WA
Summary
Accomplished Commercial Development Manager with innovative leadership style and expertise in brand positioning strategies. 10 years of global CPG sales experience. Outstanding collaborator who thrives in change and change management. General manager mindset with strong attention to detail and follow through.
Overview
12
12
years of professional experience
Work History
Commercial Development Manager, One Cup Sales Lead
NESTLE COFFEE PARTNERS
08.2022 - Current
- Drive thought leadership and strategy across portfolio of brands in strong collaboration with Brand, Shopper Marketing, Category Management, and Sales team to grow sales and share
- Spearhead sales enablement to deliver Annual Operating Plan, MBS, and Integrated Commercial Planning
- Build and maintain multi-discipline relationships within the organization in service of both internal and customer facing storytelling that gains buy in
- Ongoing assessment of financial landscape, contingency plan activation, and business optimation to deliver on the needs of the organization
Customer Account Manager
NESTLE COFFEE PARTNERS
12.2019 - 08.2022
- Manage $115MM customer portfolio across the southeast and south-central states
- Design and activate joint business plans with key stakeholders to deliver sustainable and fiscally sound sales and share growth
- Leverage insights led storytelling and negotiation to drive category leadership, and winning results for the retailer, shopper, and organization
Sales Operations, Senior Analyst
NESTLE COFFEE PARTNERS/STARBUCKS COFFEE COMPANY
07.2016 - 12.2019
- Led end-to-end project management of temporary merchandising displays for total U.S CPG sales team
- Optimize co-man and sales planning process to reduce waste while increasing profitability
- Liaison between brand, commercialization, demand / supply functions, and sales teams to deliver cohesive merchandising displays across total portfolio of brands
Rotational Development Associate
STARBUCKS COFFEE COMPANY
07.2014 - 07.2016
- One of four chosen from over 1,000 candidates for a 2 year / 3 phase program across category development, sales operations, and field sales
- Drove insights laddering to first category playbook for CPG price tiers within coffee
- Sales rotation delivered $2MM in net new distribution
- Managed broker relationship across 3 regional customers
Intern-Legal Department, Global Structure and Finance
BRADY CORPORATION
11.2012 - 03.2013
- Supported legal team with information warehousing and ad hoc project work
Education
Master’s degree - Public Health Policy and Communication
GEORGE WASHINGTON UNIVERSITY
Bachelor of Arts - Business Analysis
MOUNT MARY UNIVERSITY
Wauwatosa, WI05.2014
Skills
- Excellent Collaboration
- Insights Led Storytelling
- Passionate Innovator
- Curiosity
- Solutions Based Strategy
- Communication Skills (Verbal and Written)
- Thought leadership
- Courage
- Financial Acumen and Analysis
- Microsoft Office Suite
- Advocacy
- Strong Project Management Skills
Community Engagement
- Parent Council Lead - Treasurer, King's School
- Green Team Education Co-Chair (2022-2023)
- DE&I Engaging Future Talent Co-Chair (2021-2022)
- Empowering Latinos ESL (2010-2014)
- Habitat for Humanity Built Projects (2006-2007)
- Milwaukee SCORES Soccer and Literacy Program (2005-2013)
Timeline
Commercial Development Manager, One Cup Sales Lead
NESTLE COFFEE PARTNERS
08.2022 - Current
Customer Account Manager
NESTLE COFFEE PARTNERS
12.2019 - 08.2022
Sales Operations, Senior Analyst
NESTLE COFFEE PARTNERS/STARBUCKS COFFEE COMPANY
07.2016 - 12.2019
Rotational Development Associate
STARBUCKS COFFEE COMPANY
07.2014 - 07.2016
Intern-Legal Department, Global Structure and Finance
BRADY CORPORATION
11.2012 - 03.2013
Master’s degree - Public Health Policy and Communication
GEORGE WASHINGTON UNIVERSITY
Bachelor of Arts - Business Analysis
MOUNT MARY UNIVERSITY
Similar Profiles
Kelly Broderick McCormackKelly Broderick McCormack
Sr. Specialist Supply Planning at Nestle USASr. Specialist Supply Planning at Nestle USA
Julie WagenmanJulie Wagenman
Production Operator at Nestle Coffee MateProduction Operator at Nestle Coffee Mate
Mathew AlexanderMathew Alexander
General Supply Chain Operations Manager at Nestle Dubai Manufacturing & Nestle Middle East ManufacturingGeneral Supply Chain Operations Manager at Nestle Dubai Manufacturing & Nestle Middle East Manufacturing