Shantae Santiago
Waipahu,HI
Summary
Proven team player and effective communicator, adept at creating solutions in fast-paced environments as demonstrated at Ross Dress For Less. Excelled in customer service and problem-solving, showcasing strong organizational skills and a friendly attitude. Achieved significant improvements in team efficiency and customer satisfaction, leveraging both hard and soft skills to exceed employer expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ross Dress For Less
Customer Service Associate/Cashier
06.2022 - 02.2023
- Self-motivated, with strong sense of personal responsibility.
- Great communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Mcdonald's
Counter Service, Cashier, and Customer Service
07.2020 - 03.2022
- Self-motivated, with strong sense of personal responsibility.
- Great communication skills, both verbal and written.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked effectively in fast-paced environments.
Education
Bachelor of Science - Kinesiology
University of Hawaii At Manoa
Honolulu, HI05-2028
Associate of Arts - Liberal Arts And Sciences
Leeward Community College
Pearl City, HI05-2023
High School Diploma -
Waipahu High School
Waipahu, HI05-2020
Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Multitasking
- Computer Skills
- Organizational Skills
- Cash Handling
- Telephone Reception
- Goal-Oriented
Certification
- Certificate in Nursing Assistant Training
- CPR Certification
- BLS Certification
Timeline
Ross Dress For Less
Customer Service Associate/Cashier
06.2022 - 02.2023
Mcdonald's
Counter Service, Cashier, and Customer Service
07.2020 - 03.2022
- Certificate in Nursing Assistant Training
- CPR Certification
- BLS Certification
Bachelor of Science - Kinesiology
University of Hawaii At Manoa
Associate of Arts - Liberal Arts And Sciences
Leeward Community College
High School Diploma -
Waipahu High School
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