Shantae Williams
East Orange,NJ
Summary
Proven professional with extensive experience in logistics and customer service, notably at UPS. Excelled in enhancing ramp safety and customer satisfaction, demonstrating exceptional team leadership and adherence to safety procedures. Skilled in heavy lifting and quality control, consistently achieving efficiency improvements. Passionate about leveraging skills to contribute to dynamic teams and exceed employer expectations.
Overview
6
6
years of professional experience
Work History
Courier
Wonder
01.2024 - 10.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Warehouse Worker
Amazon
06.2022 - 07.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Handled diverse warehouse machinery, ensuring safe operations.
Cashier
Sodexo
10.2018 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
East Orange Campus High School
East Orange, NJ06.2015
Skills
- Weather conditions adaptation
- Loading and unloading
- Team leadership
- Heavy lifting
- Safety procedures
- Flexible schedule
- Weight/balance loading
- Quality control
Timeline
Courier
Wonder
01.2024 - 10.2024
Warehouse Worker
Amazon
06.2022 - 07.2023
Cashier
Sodexo
10.2018 - 01.2020
High School Diploma -
East Orange Campus High School
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