Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shantae Young

Pleasant Valley,NY

Summary

Dynamic CEO with a proven track record at Heart To Heart Prestige Care, driving substantial business growth through strategic planning and operational excellence. Expert in fostering innovation and building strong client relationships, achieving increased employee satisfaction and retention. Skilled in effective decision-making and inspirational leadership, consistently aligning vision with operational success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

CEO

Heart To Heart Prestige Care
07.2017 - Current
  • Developed strategic business plans to drive organizational growth and operational efficiency.
  • Collaborated with executive team to align company vision and mission with operational objectives.
  • Analyzed market trends to identify opportunities for expansion and competitive advantage.
  • Established performance metrics to evaluate business outcomes and ensure continuous improvement.
  • Fostered a culture of innovation by encouraging team collaboration and creative problem-solving.
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.

HHA

Hope
09.2015 - 07.2017
  • Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
  • Assisted clients with mobility, enhancing independence and reducing fall risks during daily routines.
  • Monitored vital signs and reported changes to healthcare professionals, maintaining accurate health records.
  • Administered medications as prescribed, ensuring compliance with medication schedules for optimal health outcomes.
  • Developed individualized care plans in collaboration with healthcare teams, addressing specific client needs effectively.
  • Trained new staff on best practices for patient care and safety procedures, fostering a supportive work environment.
  • Implemented hygiene protocols, promoting infection control and overall well-being among clients and staff.
  • Facilitated communication between clients and families, providing updates on care progress and emotional support.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.

Childcare Assistant

Cedar Street Daycare
06.2011 - 08.2015
  • Developed engaging lesson plans that enhanced children's cognitive and social skills.
  • Facilitated daily activities promoting physical, emotional, and intellectual development in children.
  • Monitored children's behavior and implemented strategies to encourage positive interactions.
  • Collaborated with parents to provide updates on child progress and address concerns.
  • Organized educational games and projects that fostered creativity and teamwork among children.
  • Trained new staff in childcare protocols, ensuring compliance with safety regulations and best practices.
  • Streamlined communication processes between staff and families, improving information sharing efficiency.
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
  • Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
  • Boosted children''s cognitive development with age-appropriate educational games and activities.
  • Read and told stories to promote and support overall language development.
  • Monitored children's progress and identified areas of improvement.
  • Established positive relationships with parent to collaboratively promote child's wellbeing.
  • Supported early language development through storytelling, songs, and interactive conversations with children.
  • Maintained daily records of children's individual activities, behaviors, meals, and naps.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Assisted in monitoring children''s progress by conducting regular observations and assessments as needed.
  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Implemented creative learning strategies to engage children and promote their intellectual growth.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.

Education

High School Diploma -

Andrew Jackson
Cambria Heights, New York

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Innovation management
  • Inspirational leadership
  • Client relationship building
  • Relationship and team building
  • Leadership and people development
  • Client engagement
  • Business development
  • Planning and coordination
  • Strategic planning
  • Goal setting

Certification

CPR First Aide certification

HHA certification

Timeline

CEO

Heart To Heart Prestige Care
07.2017 - Current

HHA

Hope
09.2015 - 07.2017

Childcare Assistant

Cedar Street Daycare
06.2011 - 08.2015

High School Diploma -

Andrew Jackson

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