Shantai Douglas

• Enters data into systems for registration, billing, patient tracking, charge capture, etc
• Explains regulatory financial requirements to patient or responsible party and collects/post deposits
• Entered patient demographics, insurance, and medical reason for visit to process registration.
• Prepared accurate files by collecting patients' personal and billing information.
• Prepared for upcoming appointments by pulling case records.
• Scheduled reservations into EPIC information systems.

• Collaborated with marketing team to create promotional materials for target customers.
• Established relationships with key clients, while maintaining existing customer base.
• Provided technical support for customers when needed, answering questions about product features and capabilities.

• Data Entry
• Examined loan documents/contracts for accuracy
• Front office duties: (Greeting visitors, Answering phones, ordering office supplies, light cleaning.)
• Reconcile accounts payable and receivable for supplies purchased.

• Responsible for the back-office operations for 30+ Walmart stores in the southern region of the U.S
• Maintained integrity of general ledger
Education
• Maintained integrity of general ledger, including the chart of accounts
• Ordered and distributed office supplies while adhering to a fixed office budget
• Standardized department filing system to increase efficiency