I am a hardworking and reliable employee. Highly organized and punctual. Works well within team settings. Excellent listening and time management skills with strong attention to detail and superior work ethic. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Hi, I’m
Shantaira Sorden
The Bronx,NY
Summary
Overview
20
years of professional experience
Work History
Family Home Health Care Services
Home Health Aide
02.2022 - Current
Job overview
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Universal protection service LLC
Security Guard
09.2021 - 11.2022
Job overview
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
Sera Security
Security Guard
11.2020 - 09.2021
Job overview
- Monitored access control systems and key code records for suspicious activities.
- Guarded restricted areas to prevent unauthorized entry.
- Documented security-related situations and submitted in-depth reports to superiors.
- Monitored premises and recorded activity in daily officer reports.
- Searched individuals and baggage for weapons and other prohibited items.
WellLife Network
Day Habilitation Assistant
03.2018 - 08.2019
Job overview
- Promoted employment, educational and volunteer interests and goals.
- Helped build skills related to problem-solving, communication and critical thinking.
- Monitored health and well-being of clients and reported significant health changes.
- Supported patients in crisis prevention, intervention and resolution.
- Connected clients with community and relationship-building opportunities.
New York City Department of Parks and Recreation
Parks Maintenance Worker (Seasonal)
05.2016 - 02.2017
Job overview
- Maintained and cleaned park restrooms, pavilions and other facilities.
- Cleaned and removed litter from parks, parking lot and other public areas.
- Planted trees, shrubs, bushes and flowers in decorative planters and displays.
- Shoveled snow and spread salt on walkways and parking lots.
Mc Donald food
Cashier
02.2015 - 04.2016
Job overview
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Discounted purchases by scanning and redeeming coupons.
Mc Donald food
Cashier
02.2012 - 02.2015
Job overview
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Answered customer questions and provided store information.
Target
Cashier/Salesperson
08.2008 - 01.2010
Job overview
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Papa Johns
Assistant Manager
03.2008 - 07.2008
Job overview
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
- Oversaw daily operations, maintenance and administration of various properties.
- Assisted in store opening by setting up office space, computers and cash registers.
Special Touch Agency
Home Health Aide
09.2006 - 02.2008
Job overview
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Managed patient transportation and appointment scheduling.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Duane Reade
Cashier
08.2004 - 08.2006
Job overview
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Verified customer age requirement for alcohol or tobacco purchases.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer questions and provided store information.
Education
SUNY Empire State CollegeSaratoga Springs, NY
Some College (No Degree) from Business Management
University Overview
My course are online
Grace Outreach The Bronx, NY
GED
06.2017
University Overview
Skills
- Reliability
- Communication
- Team building
- Good work ethic
- Team management
- People skills
Education and Training
Education and Training
The Bronx, NY,Saratoga Springs, NY,trueTimeline
Home Health Aide
Family Home Health Care Services
02.2022 - Current
Security Guard
Universal protection service LLC
09.2021 - 11.2022
Security Guard
Sera Security
11.2020 - 09.2021
Day Habilitation Assistant
WellLife Network
03.2018 - 08.2019
Parks Maintenance Worker (Seasonal)
New York City Department of Parks and Recreation
05.2016 - 02.2017
Cashier
Mc Donald food
02.2015 - 04.2016
Cashier
Mc Donald food
02.2012 - 02.2015
Cashier/Salesperson
Target
08.2008 - 01.2010
Assistant Manager
Papa Johns
03.2008 - 07.2008
Home Health Aide
Special Touch Agency
09.2006 - 02.2008
Cashier
Duane Reade
08.2004 - 08.2006
SUNY Empire State College
Some College (No Degree) from Business Management
Grace Outreach
GED
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