Shanta Joy Goodwin
Phlebotomist
Perris,Ca
Summary
To Obtain a position where I would be able to show and prove my skills as a Phlebotomist, I am a Medical Assistant and Office Assistant. Care-focused Phlebotomist bringing a 25-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient needs.
Overview
11
11
years of professional experience
Work History
REW&Associates
Colton, Ca
05.2014 - 06.2014
- My Assignment consists of making call to different business in the community
- Asking for donation to the Cancer Society
- The calls that we made in an 8hr period ranges from 50 to 100 calls per day
- Once we received the payment, we would mail out all documents that was needed.
Phlebotomist
Quest Diagnosis
Hemet, Ca
12.2013 - 01.2014
- My assignment consists of Daily lab draw on patients that came to the drawing center
- Total of patient varied from 80 to 100 some patient on a daily draw
- Collect of urine sample, use centrifuges, separate blood samples, patient registration, pull lab order out of system, collect co-payments and stock lab area
Case Records Technician
QTC Medical Management
Diamond Bar, CA
07.2013 - 07.2013
- Completed database queries and generated reports.
- Located clearances, certificates and approvals from appropriate authorities.
- Typed up correspondence, letters and permanent records.
- Scheduled hearings and meetings to facilitate smooth case progress.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Processed correspondence, conducted post office pick-ups, and distributed mail to appropriate parties.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- My Assignment consists of printing/ coping/Scanning Medical Records to and from the computer system, which consists of thirty or more a day
- Pull Diagnoses from fax, and then scan into patient medical records
- Call patients and confirm their appointments that were made for them
- Then mail out information via Fed-x overnight
- Then scan any or all medical test into the proper place
- Gathering information (both typed and handwritten) and entering it into the database - Auditing all data and doing research if necessary - Running reports on a daily, weekly and monthly basis - Scanning papers and filing
Phlebotomist
Kaiser Permanent
Fontana, CA
02.2006 - 07.2012
- Obtain blood sample for medical testing within the hospital and clinic setting
- Drawing about 100 patients per day
- Handle patient's complaints
- Follow infection control and safety procedures in carrying out daily phlebotomy functions
- Prepare blood collecting equipment, draw blood, and safely store and transport samples
- Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood Specimens.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Handled and maintained and verified sterility of lab equipment and tools.
- Completed in-house testing procedures for quick results.
- Adhered to compliance standards for confidentiality, accuracy and safety.
- Labeled and prepared specimens for shipment to laboratory facilities.
On Assignment Agent
Kaiser Permanente
Fontana/ Ontario, CA
10.2004 - 02.2006
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Medical Assistant
U Mass Memorial Hospital Cancer Center
05.2003 - 08.2003
- Performed phlebotomy daily within the cancer center
- Eased patient stress and made the experience as comfortable as possible
- Assist with medical Records and filing and with patient flow for care "Transport Specimen to appropriate departments.
Cert Nursing Assistant/ Ward Clerk
Birchwood Care Center
03.2001 - 04.2003
- Assist resident with daily function of living "Take resident to and from doctor's appointment "Data Entry of medical Records "CPT-ICD9 Coding for monthly laboratory billing.
Phlebotomist
New York Hospital of Queens
11.2000 - 03.2001
- Performed phlebotomy draws in hospital setting "Worked as a lab processor "Process patient’s orders, and result and delete all order that were draw
Education
Associate of Applied Science - Nursing
Mount Wachusett Community College
Gardner, MA09.2003
Phlebotomy Certificate - Phlebotomy
Technical Institute of America
New York, NY11.2000
Cert Medical Assistant - Medical Assistant
Manhattan Travel Institute
New York, NY03.1996
Skills
- Equipment and Instrument Sterilization
- Tray Organization
- Sample and Form Matching
- Patient Relations
- Vacuum Tube and Syringe Use
- MEDITECH Laboratory and Microbiology
- Electronic Medical Record Software
- Information Gathering
- Hemoglobin Testing
- Glucose Screening
- Biohazard Policy Compliance
- Measuring Vital Statistics
- Specimen Transportation
- MEDITECH Software
- Data Recording
- Butterfly Venipuncture
- Medical Records Maintenance
- Heel Sticks
- Proper Storage Procedures
- Paperwork Processing
- Clerical Support
- EMR Systems
- Pulse Oximetry
- Arterial Punctures
Timeline
REW&Associates
05.2014 - 06.2014
Phlebotomist
Quest Diagnosis
12.2013 - 01.2014
Case Records Technician
QTC Medical Management
07.2013 - 07.2013
Phlebotomist
Kaiser Permanent
02.2006 - 07.2012
On Assignment Agent
Kaiser Permanente
10.2004 - 02.2006
Medical Assistant
U Mass Memorial Hospital Cancer Center
05.2003 - 08.2003
Cert Nursing Assistant/ Ward Clerk
Birchwood Care Center
03.2001 - 04.2003
Phlebotomist
New York Hospital of Queens
11.2000 - 03.2001
Associate of Applied Science - Nursing
Mount Wachusett Community College
Phlebotomy Certificate - Phlebotomy
Technical Institute of America
Cert Medical Assistant - Medical Assistant
Manhattan Travel Institute
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