Shantal Gonzalez
ROSEDALE,NY
Summary
Offering strong interpersonal and organizational skills, ready to learn and thrive in dynamic environment. Brings solid understanding of relevant field principles and adept at specific hard skill and specific hard skill. Ready to use and develop problem-solving and analytical skills in Desired Position role.
Developed critical thinking and collaboration skills in fast-paced academic environment. Seeking to transition into new field, leveraging strengths in research and project management. Prepared to contribute to team-oriented setting with focus on continuous improvement and innovation.
Overview
3
3
years of professional experience
Work History
Tutoring
Myself
Brooklyn, NY
12.2022 - Current
- Enhanced tutoring sessions by incorporating interactive learning tools and real-world examples.
- Supported struggling students with additional tutoring outside normal lab hours when needed.
- Provided support to struggling students through targeted interventions and one-on-one tutoring sessions.
- Boosted overall student success by providing individualized support and tutoring sessions.
- Improved student reading comprehension by using engaging texts and interactive activities during tutoring sessions.
- Enhanced student comprehension by implementing personalized tutoring strategies tailored to individual learning styles.
Teen Leader
Read Alliance
Queens, NY
01.2025 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Costumer Service
Rvelez Beauty Spa
Brooklyn, NY
06.2024 - 11.2024
- Contributed to higher occupancy rates through outstanding customer service.
- Led clinic staff to achieve financial, operational and customer service goals.
- Improved team efficiency with thorough training on customer service protocols.
- Boosted membership retention through attentive customer service and personalized interactions.
- Provided exceptional customer service by resolving claims quickly and efficiently.
Education
Multicultural High School
999 Jamaica Avenue Skills
- Spanish tutoring
- Tutoring coordination
- Online tutoring proficiency
- Tutoring assistance
- Communication
- Experience with small kids
- Experience in costumer service
Languages
Spanish
Native or Bilingual
Timeline
Teen Leader
Read Alliance
01.2025 - 04.2025
Costumer Service
Rvelez Beauty Spa
06.2024 - 11.2024
Tutoring
Myself
12.2022 - Current
Multicultural High School