Shantana Dyer
Hartford,CT
Summary
Detail-oriented professional with experience in education and personal care, offering strong customer service and communication skills. Effectively manage multiple responsibilities while interacting with diverse individuals and maintaining accurate records in fast-paced environments. Committed to creating positive first impressions and delivering professional support. Seeking Receptionist position to leverage organizational skills and dedication to exceptional front-desk service.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Direct support professional (DSP)
Oak-hill
Hartford, CT
09.2026 - Current
- Supported individuals with disabilities in daily activities, promoting personal care and ensuring safety.
- Supported individuals with daily living activities and personal care needs.
- Assisted clients in developing social and communication skills through engaging activities.
- Monitored client behavior and reported changes to the healthcare team promptly.
Personal Care Assistant (PCA)
Blessed hands llc
Windsor, Ct
09.2022 - 07.2026
- Delivered compassionate care while assisting with daily living activities to enhance client well-being.
- Provide compassionate care and aid with daily living activities.
- Maintained accurate documentation and monitored client safety to ensure quality care.
- Maintain correct documentation and ensure client safety.
Special needs teacher assistant
Sp Home Care
Hartford, Ct
01.2023 - 03.2024
- Provided one-on-one and small group academic support to students.
- Aided students with academic and behavioral needs.
- Maintained safe, organized, and inclusive learning environment to foster student participation.
Systems Administrator
DLR Group
Manchester
01.2018 - 04.2018
- Maintained accurate records and documentation to support system integrity.
- Provided administrative and technical support to ensure smooth operations in fast-paced environment.
- Managed server maintenance and updates for critical systems and applications.
- Administered user accounts and permissions in Active Directory environment.
- Troubleshot hardware and software issues to ensure system reliability.
Education
High school diploma -
Christiana High School
Manchester, JamaicaSkills
- Personal care
- Companionship
- Mobility aid
- Behavior support
- Person-centered care
- Risk management
- Nutritional planning
- Record keeping
- Communication
- Academic assistance
- IEP support
- Learning environment management
- Self-sufficiency
- Patience
Certification
- CPR/BLS, 05/01/27
- First Aid Certification
- Driver's License
Additional Information - Work Authorization
Authorized to work in the US for any employer.
Timeline
Direct support professional (DSP)
Oak-hill
09.2026 - Current
Special needs teacher assistant
Sp Home Care
01.2023 - 03.2024
Personal Care Assistant (PCA)
Blessed hands llc
09.2022 - 07.2026
Systems Administrator
DLR Group
01.2018 - 04.2018
High school diploma -
Christiana High School