Shantane Gordon
Stratford,CT
Summary
Experienced Teaching Assistant with 8+ years experience as well as 3+ years of Behavior Technician experience. Possesses great communication and problem-solving skills as employed in a school setting with students that display behavior challenges. Has implemented strategies, with a passion for helping students achieve educational goals and improve on life and social skills. Has obtained Teaching Assistant, Autism, School Bullying and Behavior Technician certifications.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator & Appointment Setter
National Paralegal & Notary
06.2023 - 02.2024
- Assigned notaries to clients within a 110 mile radius
- Assisted notaries with confirmation regarding appointments
- Communicated with law firm representatives as well as request assistance for client and notary in signing debt settlement issues
- Completed appropriate system entries as well as paperwork and documents according to the company's procedures with a high level of client and notary satisfaction
Behavior Technician
Lordship Elementary
08.2021 - 06.2023
- Provided 1:1 services for special needs student
- Assisted with behavior management within the classroom and throughout the school building
- Presented strategies for problem-solving when necessary
Prime Now Shopper
Amazon I
10.2019 - 03.2022
- Shopped for consumers with online grocery requests
Paraprofessional Educator
Delta T Group
11.2020 - 06.2021
- Assisted students K-2 class with reading, literacy, and mathematics
- Provided 1:1 assistance for students that required extra support in the classroom
- Provided SRBI assistance for students at the brink of entering special education or facing retention
- Performed clerical duties and manipulated documents when necessary
Teaching Assistant, Special Education
Tiegerman Middle School
08.2015 - 08.2019
- Mentored small group of students during each class
- Assisted with lessons that teachers taught as well as assigned
- Prepared reports as incidents among students occurred
- Performed behavior evaluations when necessary
Wheelchair Agent
JFK International Airport
01.2014 - 01.2015
- Escorted passengers requiring wheelchair assistance from departing or arriving flights
- Required to enter passenger's flight information into a tablet for retrieval of flight status
Childcare Provider
Gordon Family Daycare
01.2012 - 01.2014
- Provided childcare for children 6 months-12 years of age
- Assisted children with educational needs, both full time and part time
- Guided youth while expanding their minds by assisting them with phonics and mathematics
- Assisted with homework as well as school projects
Sales Associate
Bed, Bath Etc
01.2009 - 01.2012
- Assisted customers with product selection
- Answered questions regarding products as well as promoted merchandise value and best features
- Maintained and organized presentation of selling floor
- Emptied out cash registers at end of workday and calculated funds
- Provided outstanding customer service while meeting company selling standards.
Sales Associate
Macy's
01.2007 - 01.2008
- Assisted customers with desired items
- Used computer and cash register to process merchandise transactions as well as place orders for home deliveries
- At the closing of each shift registers were calculated and emptied
- Maintained an organized appearance of selling floor while meeting company's presentation guidelines
- Processed merchandise for return to vendors as well as transfers to other locations.
Sales Associate
Mrs. Fields Bakery
01.2005 - 01.2007
- Prepared and packaged baked goods
- Stocked products and performed inventory control
- Received telephone orders and processed requests
- Informed customers about new products
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
New Hampshire, OH (Remote)09.2022
Psychology
University of Phoenix
Phoenix, AZ (Remote)01.2013
High School Diploma -
John Adams High School
South Ozone Park, NY01.2000
Skills
Clear Verbal Communication
Effective Time Management Skills
Proven skills in conflict resolution
Able to adapt seamlessly to change
Self- motivated and goal oriented
Software Skills: Microsoft Office and PowerPoint
Types 60-70 words per minute
Outgoing personality with strong telephone skills
Passion for taking care of students or clients by identifying their needs and ensuring their inquiries are met in a timely and efficient manner
Capable of listening closely to customers evaluating situations and determining the best course of action
Certification
Teaching Assistant Certification, 10/2015
Assessments
- Medical receptionist skills, Proficient, 05/2023, https://share.indeedassessments.com/attempts/cc203b128fe3581cb62ddc0a1605a330eed53dc074545cb7
- Administrative assistant/receptionist, Proficient, 05/2023, https://share.indeedassessments.com/attempts/b7557f5ce557ba6190e35209b41892a8eed53dc074545cb7
Timeline
Scheduling Coordinator & Appointment Setter
National Paralegal & Notary
06.2023 - 02.2024
Behavior Technician
Lordship Elementary
08.2021 - 06.2023
Paraprofessional Educator
Delta T Group
11.2020 - 06.2021
Prime Now Shopper
Amazon I
10.2019 - 03.2022
Teaching Assistant, Special Education
Tiegerman Middle School
08.2015 - 08.2019
Wheelchair Agent
JFK International Airport
01.2014 - 01.2015
Childcare Provider
Gordon Family Daycare
01.2012 - 01.2014
Sales Associate
Bed, Bath Etc
01.2009 - 01.2012
Sales Associate
Macy's
01.2007 - 01.2008
Sales Associate
Mrs. Fields Bakery
01.2005 - 01.2007
Bachelor of Arts - Psychology
Southern New Hampshire University
Psychology
University of Phoenix
High School Diploma -
John Adams High School
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