Shantaria Spears-Bell
Coolidge,United States
Summary
Resilient Correctional Officer experienced in monitoring inmate movement and enforcing facility rules to maintain safety and compliance. Achieved enhanced operational efficiency through effective training of new officers and strong communication with staff and inmates. Focused on crisis management, conflict resolution, and emergency response coordination to foster secure environments.
Overview
9
9
years of professional experience
Work History
Correctional Officer
Core civic
Florence, Arizona
11.2024 - Current
- Monitored inmate movement across CoreCivic housing units and secure areas.
- Enforced facility rules and correctional procedures during daily operations.
- Conducted security checks, counts, and perimeter inspections throughout the shift.
- Searched inmates, cells, and property for contraband and safety risks.
- Responded to incidents, alarms, and emergencies using approved correctional protocols.
- Documented shift activity, inmate behavior, and security concerns in reports.
- Communicated with staff, supervisors, and inmates using clear professional language.
- Escorted inmates to medical, recreation, and program locations safely.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Trained new Correctional Officers on essential safety techniques, contributing to overall facility security and operational readiness. new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Applied non-violent response tools and physical restraint during problematic situations.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Managed conflict and negotiated resolutions between inmates, enhancing safety and order within the facility.
- Guided and counseled inmates to facilitate adjustment to a new environment and foster development of essential life skills for successful reintegration.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
Security professional
Allied universal
Phoenix
11.2023 - 10.2024
- Performed regular patrols of facility perimeter to detect potential security breaches..
- Patrol the facility perimeter.
- Inspected doors, windows, and alarm panels during security rounds to ensure facility safety.
- Check for unauthorized guests
- Report any suspicious behavior
- Checked for unauthorized guests at facility entrances, enhancing overall security.
- Documented security incidents in detailed reports
- Documented daily security activities to ensure accurate records.
- Directed unwanted guests away from facility to maintain a safe environment.
Security professional
Anderson security agency
Phoenix
01.2024 - 06.2024
- Patrolled facility perimeter to ensure safety and security.
- Documented incidents to maintain accurate records and facilitate follow-up actions.
- Patrol the facility perimeter.
- Checked entry points for unauthorized guests to maintain security to prevent breaches and maintain facility integrity.
- Directed unwanted guests away from premises to maintain security.
- Ensured security by verifying that all doors and gates were locked.
- Monitored entry points to identify unauthorized guests.
- Wrote detailed incident reports to document security events.
- Kindly guide any unwanted guest away from the facility.
In-Home Caregiver
Endeavor
Phoenix, Az
12.2020 - 08.2022
- Assisted patients with dressing, grooming, and feeding, enabling them to adapt to mobility restrictions and maintain dignity.
- Coordinated daily medication schedules and administration, improving clients' symptom management and overall quality of life.
- Provided emotional support and guidance to patients and families on healthy meal preparation and independent living strategies.
- Delivered personalized care directly in clients' homes to complete healthcare services and promote continuity of care.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Delivery Driver
AMAZON
Phoenix
03.2022 - 05.2022
- Completed on-time deliveries by choosing the best and most efficient routes.
- Built strong relationships with regular customers, enhancing customer satisfaction and loyalty.
- Built rapport with customers to enhance service experience.
- Sustained a cheerful demeanor while assisting customers during peak hours.
- Transported heavy trays, packages, and boxes from delivery vehicle to specified customer locations.
- Followed proper lifting methods to ensure safety during deliveries.
- Recorded mileage and fuel usage in detailed reports to maintain accurate tracking of fuel expenses.
- Maintained accurate mileage and fuel reports to monitor expenses and optimize delivery operations.
- Completed scheduled shifts to ensure adequate staffing and took on available shifts during holidays and busy periods.
Customer Service Representative
Time Square Watches And Batteries
South Milwaukee, WI
06.2017 - 11.2020
- Recommended products to customers, while thoroughly explaining details.
- Collected and analyzed customer information to generate insights for product and service improvement.
- Resolved customer concerns with returns, exchanges, and service requests.
- Processed sales transactions accurately and efficiently using point-of-sale system and cash register.
- Explained product features for watches, straps, and battery replacements.
- Ensured stock availability for customer purchases for watches, batteries, and store accessories.
- Resolved customer concerns regarding returns, exchanges, and service requests to ensure satisfaction.
security officer
American security
Milwaukee
06.2018 - 01.2019
- Patrolled the facility perimeter.
- Alerted team of any observed suspicious behavior.
- Check for unauthorized guests
- Reported suspicious behavior to enhance safety and maintain a secure environment.
- Kindly guide any unwanted guest away from the facility.
- Checked for unlocked doors and gates to maintain security.
- Checked for unauthorized guests entering the facility to ensure safety.
Assistant manager
YMYSOT Cleanup LLC
Milwaukee
07.2017 - 12.2018
- Team management.
- Implemented strategies to attract and recruit new clients.
- Recruiting new clients.
- Scheduled cleanup times for crews to optimize workflow.
- Supported the team by taking on additional assignments during staff shortages.
- Assisted with HR duties to support team operations.
- Provided assistance to customers regarding inquiries and concerns.
- Oversaw team operations to ensure effective collaboration and productivity.
Education
High School Diploma -
New School For Community Service
South Milwaukee, WI 12.2012 - 06.2013
Skills
- Security procedures
- Contraband detection
- Incident reporting
- Inmate supervision
- Policy enforcement
- Crisis management
- Crisis intervention
- Transport security
- Situational awareness
- Management
- Operations
- Assistant manager
- Conflict resolution
- Emergency communication
- Physical intervention
- Tactical response
- Mental health awareness
- Emotional resilience
- Safety protocols
- Relationship management
- Tactical response
Personal Information
Title: OFFICER IN CHARGE
Languages
Title: OFFICER IN CHARGE
Timeline
Correctional Officer
Core civic
11.2024 - Current
Security professional
Anderson security agency
01.2024 - 06.2024
Security professional
Allied universal
11.2023 - 10.2024
Delivery Driver
AMAZON
03.2022 - 05.2022
In-Home Caregiver
Endeavor
12.2020 - 08.2022
security officer
American security
06.2018 - 01.2019
Assistant manager
YMYSOT Cleanup LLC
07.2017 - 12.2018
Customer Service Representative
Time Square Watches And Batteries
06.2017 - 11.2020
High School Diploma -
New School For Community Service
12.2012 - 06.2013