Shantasia Walker
Harker Heights
Summary
Dynamic and goal-oriented sales associate with exceptional customer service skills honed at Goodwill. Proven ability to enhance customer satisfaction and engagement through effective relationship building and teamwork. Adept at cash handling and maintaining operational efficiency, consistently contributing to a positive shopping experience. Flexible and adaptable, ready to tackle new challenges.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Goodwill
- Assisted customers in locating merchandise, enhancing overall shopping experience.
- Processed sales transactions accurately, ensuring a smooth checkout process.
- Participated in store promotional activities, boosting customer engagement and sales.
- Conducted regular inventory checks to ensure stock levels met demand.
- Collaborated with team members to maintain efficient store operations.
- Provided knowledgeable product information to customers, fostering informed purchasing decisions.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Trained new associates on store policies and sales techniques to ensure consistency.
Crew Member
Jack in the Box
06.2024 - 02.2025
- Assisted customers by taking orders and providing product information to enhance satisfaction.
- Maintained cleanliness of workstations to ensure compliance with health and safety standards.
- Trained new team members on operational procedures and customer service expectations.
- Collaborated with coworkers to streamline processes and increase overall efficiency.
- Demonstrated adaptability by quickly learning multiple roles within the restaurant.
- Monitored food quality and presentation to ensure adherence to company standards.
- Participated in team meetings to discuss performance and identify improvement areas.
Team Member
McDonald's
06.2023 - 05.2024
- Assisted customers by taking orders and providing product information to enhance satisfaction.
- Maintained cleanliness of workstations to ensure compliance with health and safety standards.
- Trained new team members on operational procedures and customer service expectations.
- Collaborated with coworkers to streamline processes and increase overall efficiency.
- Demonstrated adaptability by quickly learning multiple roles within the restaurant.
- Monitored food quality and presentation to ensure adherence to company standards.
- Participated in team meetings to discuss performance and identify improvement areas.
Education
High School Diploma -
Harker Heights High School
05.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Relationship building
- Cash handling
- Money handling
- Flexible schedule
Timeline
Crew Member
Jack in the Box
06.2024 - 02.2025
Team Member
McDonald's
06.2023 - 05.2024
Sales Associate
Goodwill
High School Diploma -
Harker Heights High School