Summary
Overview
Work History
Education
Skills
Timeline
Manager

Shantavia Bentley

Leesburg,Georgia

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Manager

Walmart
01.2015 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

HR Manager

Walmart
03.2018 - 08.2022
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Reduced recruitment costs by establishing strong relationships with job agencies and universities.
  • Improved workplace culture through the development and implementation of diversity initiatives.
  • Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.

Office Assistant

Southern Pines Retirement Community
03.2007 - 12.2009
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Boosted employee morale with thoughtful event planning and team-building activities.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Managed travel arrangements for executives, resulting in cost savings on flights, accommodations, and transportation services.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.

Resident Care Aide

Southern Pines Retirement Community
03.2006 - 12.2009
  • Enhanced resident well-being by providing compassionate care and support in daily activities.
  • Improved residents'' quality of life through consistent monitoring, documentation, and communication with healthcare providers.
  • Promoted a safe living environment for residents by performing regular safety checks and maintaining cleanliness.
  • Streamlined medication administration by accurately following physician orders and documenting any changes.
  • Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
  • Maintained accurate records of resident information, including health status, medications, allergies, emergency contacts, and dietary needs.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Education

Associates Business

Albany Technical College
Albany, GA
12.2025

High School Diploma -

Thomas County Central High School
Thomasville, GA
05.2006

Skills

  • Team Leadership
  • Staff Management
  • Problem Solving
  • Decision Making
  • Quality Assurance
  • Sales Management
  • Scheduling and Coordinating
  • Goal Setting
  • Hiring and Training
  • Computer Skills
  • Training and Development
  • Documentation and Reporting
  • Work Planning and Prioritization
  • Shift Scheduling
  • Onboarding and Orientation
  • Staff Training

Timeline

HR Manager

Walmart
03.2018 - 08.2022

Manager

Walmart
01.2015 - Current

Office Assistant

Southern Pines Retirement Community
03.2007 - 12.2009

Resident Care Aide

Southern Pines Retirement Community
03.2006 - 12.2009

Associates Business

Albany Technical College

High School Diploma -

Thomas County Central High School

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Shantavia Bentley