Shantavia Johnson
Houston,TX
Summary
Dynamic logistics professional with expertise in SAP, and a proven track record. Skilled in data analysis and effective communication, I excel in optimizing processes and ensuring compliance. Recognized for enhancing student training experiences and maintaining high-quality standards, I am committed to driving operational excellence and customer satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Regional Student Driver Representative
Schneider Logistics
Houston, Texas
06.2025 - Current
- Tracked student progress using Excel and SharePoint.
- Submitted training pay for processing.
- Monitored daily attendance records for accuracy using Horizon.
- Completed Section 2 I-9 forms to ensure compliance.
- Conducted weekly discussions with students to align expectations.
- Arranged travel logistics for staff and student activities.
- Processed reimbursements in a timely manner.
Quality Control Inspector Lead
Baker Hughes Contractor - GXO Logistics
Houston, USA
08.2022 - 06.2025
- Oversee the nonconforming product process.
- Perform business-to-business communication daily through email with customers.
- Verify purchase orders, invoices, and COCs, ensuring they adhere to the policy standards.
- Ship orders via FedEx or UPS.
- Work effectively with all departments to facilitate the timely release and disposition of products.
- Perform daily performance audits of all Quality Technicians, review, and file production quality records.
- Participate in root cause and corrective action investigations.
- Assist in the development and validation of processes and procedures.
- Prepare quality updates using SharePoint, and communicate them to department managers and supervisors.
- Maintain accurate inventory counts.
- Ensure that quality assurance processes and procedures are followed.
- Perform product counts.
- Stage materials within designated areas.
- Operate all necessary warehouse equipment and tools.
- Utilize SAP, Excel, Word, and PowerPoint to maintain appropriate work documents, research shipments, and investigate backlog development.
- Create quality notifications for outbound and inbound discrepancies.
USPS Mail Carrier
United States Postal Service
Magnolia, USA
11.2020 - 08.2022
- Sorted letters and parcels for efficient vehicle stock management.
- Delivered mail to residential and business addresses in designated routes.
- Sorted and organized mail for efficient distribution throughout the day.
- Operated postal vehicles safely while adhering to traffic regulations.
- Provided excellent customer service by answering questions and addressing concerns.
- Maintained accurate records of deliveries and undeliverable mail items.
- Followed safety protocols to ensure personal and public safety during operations.
- Delivered mail along assigned route to ensure timely distribution.
- Collected postage due for charge on delivery to maintain revenue flow.
Stocker/Receiver
HD Supply
Houston, USA
05.2016 - 12.2020
- Verified documents and invoices for customer orders during pickup.
- Executed loading and unloading of goods efficiently.
- Conducted shipping and receiving audits for inbound and outbound shipments.
- Managed order pulling and returns processing to ensure accuracy.
- Maintained stock levels through timely replenishments for cycle counts.
- Delivered exceptional will call customer service to enhance client satisfaction.
Supervisor's Assistant (SAP) Lead
Hewlett Packard
10.2011 - 06.2013
- Leading the dock area of CCM6 by using SAP to control all the aspects of operations regarding inbound materials
- Keep track of incoming materials, stocks, inventory and other related resources
- Audited materials for damages and set specific locations in SAP
- Assigned jobs to the dock workers for shipments
Education
Some College (No Degree) - Logistics And Supply Chain Management
Houston Community College
Houston, TXSkills
- SAP expertise
- Logistics coordination
- Data analysis
- Microsoft Excel
- Customer service
- Attendance monitoring
- Process auditing
- Inventory management and control
- Effective communication
- Analytical skills
- Transportation management
- Critical thinking
- Quality assurance
- Procurement management
Languages
English
Native/ Bilingual
Certification
Transportation Operations
Affiliations
Student Logistics Club Volunteer
References
References available upon request.
Timeline
Regional Student Driver Representative
Schneider Logistics
06.2025 - Current
Quality Control Inspector Lead
Baker Hughes Contractor - GXO Logistics
08.2022 - 06.2025
USPS Mail Carrier
United States Postal Service
11.2020 - 08.2022
Stocker/Receiver
HD Supply
05.2016 - 12.2020
Supervisor's Assistant (SAP) Lead
Hewlett Packard
10.2011 - 06.2013
Some College (No Degree) - Logistics And Supply Chain Management
Houston Community College