SHANTAVIA WIGGINS
Charlotte,NC
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nurse Unit Manager
Randolph Sherwood Health and Rehab
03.2025 - Current
- Oversaw recruitment efforts within the nursing unit, selecting highly skilled candidates who would contribute positively to the team dynamic.
- Facilitated smooth transitions between shifts, ensuring seamless continuity of care for all patients on the unit.
- Actively sought out opportunities for continuing education within the field of nursing management, staying up-to-date on current trends and best practices.
- Collaborated with administrators to evaluate nursing policies and procedures for potential improvements regularly.
- Established a strong rapport with patients and their families, addressing concerns and providing valuable support throughout the treatment process.
- Conducted regular performance evaluations for nursing staff members, providing constructive feedback and identifying opportunities for improvement.
- Raised staff retention rates by fostering a positive work culture focused on professional growth and development.
- Managed budgetary concerns within the nursing unit, carefully allocating resources and controlling costs.
- Streamlined nurse scheduling, ensuring adequate coverage for all shifts while minimizing overtime costs.
Registered Nurse
Piedmont Medical Center
03.2024 - 02.2025
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
Lab Assistant
Wellstar Health Systems
07.2021 - 10.2022
- Processed specimens from clinical trials according to established guidelines.
- Organized sample collections from external sources for further analysis in the lab setting.
- Utilized a variety of software programs such as Excel, Access, SPSS, to store data.
- Prepared, stored, and transferred samples for testing.
Phlebotomist
Bio-References
02.2019 - 04.2021
- Maintained excellent communication skills to provide comfort for patients during the collection process.
- Processed patient samples according to established laboratory protocol guidelines.
- Ensured compliance with OSHA standards regarding universal precautions for infectious diseases.
- Successfully collected and processed high volume of blood specimens for laboratory analysis.
Phlebotomist
St. David's Medical Center
11.2018 - 10.2020
- Successfully collected and processed high volume of blood specimens for laboratory analysis.
- Answered patient questions regarding collection techniques and offered additional resources on collection process.
- Utilized laboratory information systems to accurately obtain and document patient information.
- Efficiently managed multiple tasks simultaneously while maintaining attention to detail.
- Used handheld system to identify patients, indicate specimen collection status, and generate specimen collection labels.
Motor Vehicle Operator
US Military Army
09.2016 - 02.2019
- Managed time efficiently by scheduling trips properly according to delivery deadlines.
- Provided excellent customer service by responding promptly to customers' inquiries or complaints.
- Maintained accurate records of vehicle maintenance, fuel usage, mileage, and other related information.
- Adhered to established schedules and routes while transporting passengers or goods.
Patient Care Technician
Prisma Health
02.2015 - 09.2016
- Transferred, admitted, and discharged patients, complying with principles of safe patient handling.
- Implemented nursing care plans by performing patient care activities under supervision of licensed nurses.
- Performed hourly rounds and responded promptly to call lights.
- Responded promptly to emergency situations using established protocols.
- Obtained or assisted in specimen collection for diagnostic or waived tests.
CNA
The Regional Medical Center
08.2014 - 01.2015
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Assisted with admission and discharge processes to provide continuity of care.
Education
Certification in Patient Care Technician -
Orangeburg Calhoun Technical College
Orangeburg, SCAssociate of Science - Nursing
ECPI University
Charlotte, NC09-2024
Bachelor of Science - Nursing
Capella University
Charlotte, NC08-2025
Skills
- HIPAA Compliance
- Data Logging
- Lab Equipment Maintenance
- Basic Math Skills
- Public Speaking
- Interpersonal Skills
- Problem-Solving
- Leadership
- Reliable Transportation
- Creativity
- Adaptability
- Teamwork
- Customer Service
- Attention to Detail
- Ability To Multitask
- Positive Attitude
- Clinical leadership
- Compassionate care
- Medical documentation
- Clinical assessment
- Quality improvement
Accomplishments
- Supervised team of 15 staff members.
- Achieved positive results through effectively helping with wound round with wound physician.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CNA
- Phlebotomy
- BLS
- CPR
- EKG
Timeline
Nurse Unit Manager
Randolph Sherwood Health and Rehab
03.2025 - Current
Registered Nurse
Piedmont Medical Center
03.2024 - 02.2025
Lab Assistant
Wellstar Health Systems
07.2021 - 10.2022
Phlebotomist
Bio-References
02.2019 - 04.2021
Phlebotomist
St. David's Medical Center
11.2018 - 10.2020
Motor Vehicle Operator
US Military Army
09.2016 - 02.2019
Patient Care Technician
Prisma Health
02.2015 - 09.2016
CNA
The Regional Medical Center
08.2014 - 01.2015
Certification in Patient Care Technician -
Orangeburg Calhoun Technical College
Associate of Science - Nursing
ECPI University
Bachelor of Science - Nursing
Capella University
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