Shantay Foster
Farmington Hills,MI
Overview
18
18
years of professional experience
Work History
Clinical Nurse Manager
John D Dingel VA Medical Center
Detroit, MI
02.2025 - Current
- Oversaw daily operations of nursing supervisors, transfer center/bed control, and float pool teams, ensuring efficient patient flow, optimal staffing, and adherence to clinical and organizational standards.
- Drove a 33% increase in medicine and behavioral health transfers to Detroit VA, ensuring faster access to specialized care for veterans.
- Optimized resource allocation and streamlined communication by relocating the transfer center to the bed control office, resulting in improved operational efficiency and enhanced patient outcomes.
Director of Nursing
Corewell Health Taylor
Taylor, MI
07.2022 - 02.2025
- Oversees nursing operations for a 148-bed facility that includes 49 beds for the rehab area.
- Directs strategic planning and evaluation of nursing operations across critical care, medical, surgical, and rehabilitation service lines, as well as the central staffing office.
- Provides dotted-line leadership for case management, Nurse Practitioners, and Emergency Services to ensure alignment with organizational goals and quality standards.
- Implemented a new strategy to expand the nursing float pool to 33 nurses by the end of 2023. Which led to a reduction in labor cost by eliminating agency usage in 2022 and decreasing incentive pay usage to one unit and decreasing overtime by 5%.
- In 2023 had a 9.6% reduction in RN turnover compared to 2022 which significantly impacted turnover in the first year.
- Organized and hosted the first onsite RN recruitment fair with surrounding colleges and universities, which eventually became a weekly site job fair across the system.
- Site Lead for Nursing Quality and Safety initiatives to promote and improve process improvement, which led to four units remaining CAUTI and CLABSI-free for two consecutive years.
- Co-led initiatives aimed at enhancing Length of Stay metrics, resulting in a reduction of opportunity days by 26% and a decrease in the average length of stay by 2.7 days. Additionally, implementation of progression rounds across all units to further support these improvements.
- Coordinated the first Safety Day event held at Taylor in 20 years, this included over 400 community vendors and 7,000 participants.
- Site Lead Led end-to-end implementation of Electronic Medical Record (EMR) systems at Corewell Health, ensuring seamless integration, compliance with regulatory standards, and staff training for optimized workflow efficiency.
Clinical Manager
Beaumont Hospital
Dearborn, MI
05.2021 - 07.2022
- Overseas operations for a 32-bed Medical Surgical Geriatric Unit Responsible for 52.8 FTEs, unit budget planning, and Quality metrics.
- Obtained Geriatric level 2 certification- through NIA AFHS and recognized by IHI for committed to care excellence.
- Decreased the following benchmarks on the unit: 40% reduction in restraint usage, CAUTIs, the use of antipsychotics/benzos, and medication adverse effects with geriatric patient population.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
- Maintained the highest engagement scores with clinical groups to foster recruitment.
Manager of Patient Care Services
Detroit Receiving Hospital
Detroit, MI
10.2016 - 05.2021
- Improved fiscal targets and maintained 98% performance throughout the fiscal year.
- Established and managed OHS programs for ACC and contracted clients, including Detroit Police Department, Fire Department, and Wayne County ED Fast Track, ensuring compliance and streamlined service delivery.
- Implemented and developed Covid protocols for screening procedures, drive-through testing, and unit protocols for the system service line.
- Opened a new dedicated psychiatric care unit within the Emergency Center, increasing capacity for behavioral health patients and improving patient flow and safety.
- Developed and launched a Narcan distribution and education program to support at-risk patients, improving overdose prevention and community health outcomes.
- Provided operational leadership for the Psychiatric Crisis Center for six months, ensuring continuity of care, staff coordination, and compliance with regulatory standards during leadership transition.
- Developed and executed a strategic plan to increase EMS volume by fostering partnerships with surrounding organizations, enhancing service utilization and community engagement.
- Organized and managed healthcare services for major community events, including the Detroit Marathon, Grand Prix, and professional sporting events (Tigers, Pistons, Red Wings), ensuring comprehensive medical coverage and emergency response readiness.
- Level 1 Trauma and Burn Center with 85,000 annual patient visits, 64 beds, 160 FTEs
Manager of Patient Care Services
Sinai Grace Hospital
Detroit, MI
10.2013 - 10.2016
- Led the successful opening of a 100,000 sq. ft., 98-bed Emergency Center in 2014, overseeing operational readiness, staffing, and compliance to ensure seamless launch.
- Throughput Performance Transformation lead, which led to millions of dollars in savings with throughput initiatives.
- Achieved the lowest vacancy rate in the organization’s five-year history, reducing vacancies by 35% and maintaining a staff retention rate of 92%, while providing hands-on clinical support to ensure quality patient care.
- Level 2 Trauma Center with 84 beds with 104,000 patient visits annually; 20,000 pediatric cases.
Clinical nurse preceptor/educator
Harper University Hospital
Detroit, MI
08.2010 - 12.2013
Assistant Nurse Manager
Henry Ford Hospital
Warren, MI
06.2008 - 08.2010
Timeline
Clinical Nurse Manager
John D Dingel VA Medical Center
02.2025 - Current
Director of Nursing
Corewell Health Taylor
07.2022 - 02.2025
Clinical Manager
Beaumont Hospital
05.2021 - 07.2022
Manager of Patient Care Services
Detroit Receiving Hospital
10.2016 - 05.2021
Manager of Patient Care Services
Sinai Grace Hospital
10.2013 - 10.2016
Clinical nurse preceptor/educator
Harper University Hospital
08.2010 - 12.2013
Assistant Nurse Manager
Henry Ford Hospital
06.2008 - 08.2010