Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shante Baker

Atlanta,TX

Summary

Skilled in property management with background as Assistant Apartment Manager. Demonstrated abilities in tenant relations, facility maintenance and lease administration. Strong communication skills, adept at problem-solving and conflict resolution. Have made significant impact on improving occupancy rates and enhancing tenant satisfaction. Versatile professional effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

13
13
years of professional experience

Work History

Assistant Apartment Manager

Integra Peak Management
Bedford, TX
09.2024 - Current
  • Facilitated daily operations and resident relations for apartment community.
  • Managed leasing activities ensuring strict compliance with company policies.
  • Coordinated maintenance requests and scheduled service appointments for residents.
  • Executed day-to-day duties with accuracy and efficiency.
  • Conducted regular inspections of apartments for quality assurance.
  • Performed thorough assessments of building interiors and exteriors to identify safety hazards or maintenance issues requiring attention.

Cashier

Magic Music Downloading Center
Atlanta, TX
09.2023 - 02.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Opened store efficiently, ensuring readiness for daily operations.
  • Ensured precise cash drawer counts to maintain financial integrity and prevent discrepancies.
  • Maintained cleanliness and organization within the building to ensure a welcoming environment for customers.

CNA

Golden Villa Nursing Home
Atlanta, California
07.2020 - 08.2023
  • Provided compassionate care to patients, ensuring their comfort and safety.
  • Assisted patients with daily living activities, maintaining their dignity and independence.
  • Monitored vital signs and reported changes to nursing staff, contributing to effective patient care.
  • Arrived at work consistently prepared to deliver quality patient care.
  • Delivered heartfelt care and companionship to residents without family support.
  • Ensured emotional well-being by offering affection and attention to residents with no family ties.

Work From Home Agent

Teleperformance
Shreveport, Louisiana
01.2020 - 08.2022
  • Provided customer support through phone and chat for various inquiries.
  • Collaborated with team members to improve service delivery processes.
  • Operated efficiently in a remote setting, maintaining productivity and communication.
  • Executed tasks remotely, ensuring seamless workflow and effective communication.

Cashier

Walmart
Texarkana, Texas
10.2014 - 05.2018
  • Provided outstanding checkout experiences by accurately handling grocery purchases and addressing customer needs.
  • Stocked front-end shelves to ensure product availability and maintain a tidy appearance.
  • Executed tasks promptly as directed, ensuring efficient workflow.
  • Punctually arrived for each scheduled shift, ensuring consistent and reliable service.

Kitchen Manager

Aramark
Texarkana, Texas
09.2012 - 12.2015
  • Scheduled staff effectively to ensure optimal kitchen operations.
  • Selected daily menu items to align with customer preferences and seasonal offerings.
  • Ensured exceptional service standards, maintaining 100% customer satisfaction daily.

Education

High School Diploma -

Atlanta High School
Atlanta Tx
05-2011

Some College (No Degree) - Criminal Justice

Texarkana College
Texarkana, TX

Some College (No Degree) - Business Accountancy

Independence University
Salt Lake City, UT

Some College (No Degree) - Medical Billing And Coding

Texarkana College
Texarkana, TX

Skills

  • Leasing management
  • Property inspections
  • Maintenance coordination
  • Resident engagement
  • Compliance enforcement
  • Customer service
  • Conflict resolution
  • Organizational skills
  • Time management
  • Communication skills
  • Problem solving
  • Attention to detail
  • Microsoft office
  • Goal oriented
  • Yardi software
  • Office management
  • Leasing expertise
  • Eviction procedures
  • Property management
  • Building maintenance
  • Rent collection
  • Background checks
  • New renter marketing
  • Fair housing regulations
  • Social media marketing
  • Eviction processing
  • Renter communication
  • Maintenance
  • Income tracking
  • Fair housing compliance
  • Strong communication skills

References

References available upon request.

Timeline

Assistant Apartment Manager

Integra Peak Management
09.2024 - Current

Cashier

Magic Music Downloading Center
09.2023 - 02.2025

CNA

Golden Villa Nursing Home
07.2020 - 08.2023

Work From Home Agent

Teleperformance
01.2020 - 08.2022

Cashier

Walmart
10.2014 - 05.2018

Kitchen Manager

Aramark
09.2012 - 12.2015

High School Diploma -

Atlanta High School

Some College (No Degree) - Criminal Justice

Texarkana College

Some College (No Degree) - Business Accountancy

Independence University

Some College (No Degree) - Medical Billing And Coding

Texarkana College