- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Crafting and DIY Projects
- Fashion and Style
Shadrena Wright
Orlando
Summary
Professional with experience in management roles, prepared to drive organizational success. Known for strong team collaboration and adaptability to changing needs. Skilled in project management, strategic planning, and process optimization. Valued for reliability, problem-solving abilities, and results-driven approach.
Overview
11
11
years of professional experience
Work History
Cash Coordinator
Universal Studio
05.2015 - Current
- Prior training experience as a Quick Service Restaurant allowed me to be promoted to Cash Coordinator within a year.
- Manage the the safe and ensure cash drawers are accurate and balanced throughout the day.
- Help guests enjoy their experience by delivering excellent customer service on a daily basis.
- Follow established Universal Orlando policy, procedures, training and team member involvement.
Quick Service Food Server
Universal Studios
06.2020 - 05.2021
- Collaborated with team members to improve overall service speed during peak hours.
- Demonstrated excellent multitasking abilities by balancing multiple orders simultaneously without compromising quality or accuracy.
- Resolved customer complaints promptly, maintaining a high level of professionalism and customer satisfaction.
- Supported kitchen staff in preparing food orders quickly while adhering to strict health and safety guidelines.
- Provided support during special events or catering functions, ensuring smooth operations and guest satisfaction.
Line Cook
Universal Studios
05.2014 - 05.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Checked food temperature regularly to verify proper cooking and safety.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
Education
General Educational Development - GED
Mid Florida Technical
Orlando, FL03.2025
Skills
- Active listening
- Written and verbal communication
- Organizational skills
- Team building
- Adaptability
- Cash handling
- Exceptional customer service
- Professional attitude
Accomplishments
- Won "Employee of the Month" award in year/month .
- Acknowledged during Grad Bash for speed in preparation of food.
Interests
Timeline
Quick Service Food Server
Universal Studios
06.2020 - 05.2021
Cash Coordinator
Universal Studio
05.2015 - Current
Line Cook
Universal Studios
05.2014 - 05.2020
General Educational Development - GED
Mid Florida Technical
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