Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shante Fusilier

Fort Worth,TX

Summary

Hardworking and driven in sales. Successful at improving sales procedures to streamline and strengthen processes. Committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Determined with background in establishing and nurturing lucrative partnerships.

Overview

9
9
years of professional experience

Work History

Sales Manager

Tower Loan
04.2023 - Current
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Handles approximately 40 customer relations issues, enabling quick resolution, and client satisfaction.

Branch Manager

Tower Loan
03.2018 - 03.2023
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Managed 4 or more employees in office.
  • Maintained friendly and professional customer interactions.

Senior Customer Service Representative

Tower Loan
02.2015 - 03.2018
  • Apply problem -solving skills to resolve customer inquiries and disputes.
  • Meet and exceed daily productivity goals including high call volume and appointment setting.
  • Monitored cash drawers of $10k or more in multiple checkout stations and maintained adequate cash supply.

Education

High School Diploma -

Westgate High School
New Iberia, LA
05.2004

Skills

  • Business Relationship Management
  • Sales Management
  • Communication Skills
  • Marketing Strategy Development

Accomplishments

  • Named "Office of the Year Runner-Up" 2019.

Timeline

Sales Manager

Tower Loan
04.2023 - Current

Branch Manager

Tower Loan
03.2018 - 03.2023

Senior Customer Service Representative

Tower Loan
02.2015 - 03.2018

High School Diploma -

Westgate High School

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Shante Fusilier