Shante' Jackson
Philadelphia,PA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Skilled in EHR, a collaborative team player, committed to elevating healthcare standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
LPN
Delta T Group
04.2017 - Current
- Provided comprehensive healthcare services to over 400 students in grades pre K- 12th grade, ensuring physical, emotional and social well-being.
- Managed health screenings, immunizations records and tracking, accurate medical records for all students, while ensuring compliance with state regulations and confidentiality requirements.
- Administered medications according to physician orders, monitoring for adverse reactions or side effects in a timely manner.
- Provided compassionate nursing care to students with acute and chronic medical conditions, ensuring their safety and wellbeing.
- Educated and provided support on illnesses, medication and over all wellness.
Authorization Coordinator
Helping Hands Home Health and Hospice
07.2019 - 10.2022
- Initiate and requested authorizations for disciplines such as skilled nursing, physical therapy, occupational therapy, home health aide and social worker for patients.
- Collaborated with multidisciplinary teams to ensure timely submission of documentation required for insurance approval.
- Improved patient care by efficiently coordinating authorizations for medical procedures and treatment plans.
- Facilitated timely renewals of ongoing authorizations by closely monitoring expiration dates and initiating renewal processes proactively.
- Enhanced communication between healthcare providers and insurance companies, reducing delays in patient treatment approvals.
- Provided exceptional customer service to patients, addressing their concerns related to insurance coverage and authorizations promptly and empathetically.
Education
Certification - Practical Nursing
PITC Institute And Technology
Glenside, PA09.2015
Skills
- Medical software proficient
- Astute judgment skills
- Collaborative team player
- Vitals monitoring
- Care plan development
- Telehealth management
- Acute and chronic care management
- EHR experience
- Healthcare Regulations Understanding
- Team Collaboration
Certification
- [CPR/ BLS] Training - Exp. 05/2025
Timeline
Authorization Coordinator
Helping Hands Home Health and Hospice
07.2019 - 10.2022
LPN
Delta T Group
04.2017 - Current
Certification - Practical Nursing
PITC Institute And Technology
- [CPR/ BLS] Training - Exp. 05/2025
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