Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
14
14
years of professional experience
Work History
Realtor / Owner
Doyen Realty
07.2017 - Current
Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Owner
EJV Commercial Cleaning Services LLC
02.2010 - Current
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Business Manager
LaFleur Industries
08.2013 - 12.2020
Streamlined business processes by implementing new project management tools and techniques.
Increased overall team productivity by fostering a positive work environment and providing effective leadership.
Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
Business Manager
BJL Group
08.2013 - 12.2020
Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Oversaw and improved deliveries through proactive coordination of daily operations.
Supported business management projects by monitoring and tracking risks, issues and action items.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Communicated with customers and vendors positively with particular attention to problem resolution.
Assistant Administrative Officer at Doyen Institute of Intelligence and InvestigationsAssistant Administrative Officer at Doyen Institute of Intelligence and Investigations