Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHANTE ONEAL

East Orange

Summary

Professional with strong customer service orientation and a proven track record of hard work. Demonstrates proactive approach and goal-oriented mindset, excelling in time management and problem-solving. Recognized for reliability and adaptability, with quick learning abilities. Committed to driving team success and contributing to organizational growth.

Overview

17
17
years of professional experience

Work History

Teacher

Newark Day Center
03.2014 - Current
  • Developed and deepened relationships with students, family members, and faculty to promote optimal student learning environments
  • Helped struggling students maintain their progress by creating individualized lesson plans that focused on areas where they could improve
  • Continued my professional development by attending educational conferences and teacher training workshops on a regular basis
  • Kept in touch with parents, students, and faculty on a regular basis to provide feedback and discuss instructional strategies
  • Worked with students who needed extra help building lessons or concepts
  • Drawing, dancing, handwork, and other classroom activities

Family Worker / Front Desk

Wisommm Holistic Preschool
09.2012 - 03.2014
  • Conducted interviews with individuals and families in order to assess their needs and provide information
  • Developed a strong and trusting relationship with children and their families, fostering trust and communication in order to meet case requirements
  • Was able to effectively respond to parents requests via phone and email, as well as answer questions and inquiries
  • Worked answering phones, great communication skills, great greeting skills, answering questions taking messages, professionalism giving as much information needed
  • Computer literate, Microsoft office, Microsoft word
  • Had an excellent attendance record and was always on time for work

Teacher

Wisommm Holistic Preschool Center
09.2009 - 06.2012
  • Professional relationships with parents, teachers, directors, and therapists were established
  • Improved sensory abilities by exposing children to a variety of textures and shapes
  • Identified children who needed extra help with emotional, health, or developmental issues and devised strategies to help them
  • Worked with parents to establish and maintain strong support networks, as well as to establish rapport in order to facilitate communication
  • Maintained order in the classroom by enforcing clearly defined rules and using positive reinforcement techniques
  • Sent each parent a quarterly progress report and a milestone report
  • Used positive reinforcement methods to encourage good behavior
  • Developed and implemented developmentally appropriate curriculum that took into account all learning styles

Attendant

Skating Rink
01.2009 - 07.2009
  • Promoted visitor safety and reduced liability risks by monitoring recreation areas and enforcing rules and safety policies
  • Used a point-of-sale system to sell tickets, passes, food, and merchandise
  • Followed the posted height and age restrictions and denied guests who did not meet the minimum requirements access to the attraction
  • Identified the wants and needs of visitors and created games and attractions to make them more enjoyable
  • Provided visitors with information such as facility details of interest, rules, policies, and promotional events
  • Was in charge of the refreshments counter, which included selling food to customers and ensuring that there was enough product and supply on hand to meet demand
  • Gave customers tickets and collected payment and fees for the services they wanted

Education

High School -

Weequahic High School
Newark, NJ
01.2009

Some college (No degree) -

Starting Points of Hudson County
Jersey City, NJ

Skills

  • Customer service and support
  • Computer proficiency
  • Safety awareness
  • Team building
  • Problem-solving
  • CPR and first-aid certified
  • Time management
  • Client relations
  • Multitasking and organization
  • Decision-making
  • Data entry
  • Verbal and written communication
  • Team collaboration
  • Professional development
  • Family engagement
  • Mental health support
  • Family planning counseling
  • Conflict resolution
  • Creative lesson planning
  • Trust building
  • Parent communication
  • Educational activities
  • Social-emotional learning training
  • Parental participation
  • Technology integration
  • Curriculum development
  • Behavior intervention strategies
  • Front desk operations management
  • Professional etiquette and decorum
  • Office administration skills

Timeline

Teacher

Newark Day Center
03.2014 - Current

Family Worker / Front Desk

Wisommm Holistic Preschool
09.2012 - 03.2014

Teacher

Wisommm Holistic Preschool Center
09.2009 - 06.2012

Attendant

Skating Rink
01.2009 - 07.2009

High School -

Weequahic High School

Some college (No degree) -

Starting Points of Hudson County

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